View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0017935||MediaMonkey 5||Main Panel: Toolbars & Menus||public||2021-05-27 22:25||2021-09-10 18:35|
|Target Version||5.0.2||Fixed in Version||5.0.1|
|Summary||0017935: Options dialog appears in black and MM cannot be closed (focus issue?)|
|Description||I've seen this occur twice in 5.0.1 but I can't figure out how to replicate. The steps were along the following lines:|
1 Play music
2 Open Options dialog (in Search settings)
3 Switch to Options > Layout
4 Disable Preview and Press OK
--> Options dialog changes to black and appears to remain in focus, but cannot be closed (it has no controls), though it can be moved/resized. Moving it offscreen and back onscreen doesn't cause it to redraw (and probably shouldn't since it should have been closed).
--> MM playback continues (and Windows Player controls continue to work fine)
BUT, there's no obvious way to get the dialog to close, so MM must be force-closed.
I realize that without a log/repro steps this is a rather weak bug report, but I'm noting it since it's the second time it's occurred and I'm hoping that Petr might have an idea based on the steps described.
|Additional Information||Apparently some users see this issue more often and in other scenarios--see:|
- ticket # 1470
- ticket # 2160 / https://www.mediamonkey.com/forum/viewtopic.php?f=30&t=99574
|Tags||No tags attached.|
|Fixed in build||2428|
|related to||0018165||new||petr||Dialogs resize after switching between monitors|
|related to||0017591||closed||petr||Option panel opens behind the Auto-tag panel (regression)|
|related to||0017978||closed||petr||Multiple 'Scan Results' dialogs appear & can block UI interactions (focus issue)|
|related to||0015701||feedback||petr||Menu issues in multi-monitor environments / windowing problem|
||I've added some debug messages so please retest in next build.|
||I tested in 2413 and also can't reproduce.|
||Unable to replicate in 2417.|
I just replicated this once as follows (these steps don't replicate the issue consistently):
0 Laptop is configured to display screens in extended mode. Laptop cover is closed.
1 Run MM (it appears in monitor)
2 Open Options dialog several levels deep and cancel out; do the same with the Rip dialog and cancel out
--> No bug
3 Open laptop cover
--> All apps switch to the laptop
4 Open the Rip dialog, configure MP3 settings, and cancel out
--> Blank black Rip dialog!
Debug log attached.
||Made some changes and added debug messages for next build.|
Looks like it is fixed. I managed to replicate only once in 2427 from steps at 0017935:0064273, but never in 2429.
Left resolved till users confirm or no reports are filed after 5.0.1 is released.
||Unable to replicate in 2430.|
The user at ticket 1470 has confirmed that this issue is still occurring for him. He also mentioned that using RDP can trigger the problem.