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IDProjectCategoryView StatusLast Update
0018613MediaMonkey 5Main Panelpublic2022-04-07 15:58
Reporterrusty Assigned To 
PriorityurgentSeveritycrashReproducibilitysometimes
Status assignedResolutionopen 
Product Version5.0.2 
Target Version5.1 
Summary0018613: Using MM over RDP --> MM becomes a black square
DescriptionBy following the steps described by a forum user, the entire MM window becomes a black square and must be force-terminated:

1 Run RDP and login to a remote machine
2 Run MM on the remote machine
3 Close the RDP window (while MM continues to run)
4 Run RDP and login to the machine again
--> The MM window appears as a black square!
--> Crashlog: C7BCD54F

Note:
- Tested 2523 debug (it occurred 2/4 tests). Sleep/Hibernation is not enabled on the host machine.
- The issue did not occur with the non-debug build, though this isn't definitive (tested 3x).
- The issue occured whether re-logging into RDP (at step 4) right away or hours later
- The issue does not occur if the user minimizes MM after step 2 prior to closing the RDP window (i.e. for the bug to occur, the MM window must be open when the RDP window is closed), though this isn't definitive (only tested 2x).
Additional InformationReported at https://www.mediamonkey.com/forum/viewtopic.php?f=30&t=100736
Similar reports at tickets # 1470 and # 3147
TagsNo tags attached.
Fixed in build

Relationships

related to 0017935 resolvedrusty Options dialog appears in black and MM cannot be closed (focus issue?) 

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