View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0019687||MMA||Synchronization||public||2023-01-03 18:30||2023-03-20 17:42|
|Target Version||2.0.1||Fixed in Version||2.0.0|
|Summary||0019687: Wi-Fi Sync to MM4 crashes at certain %|
|Description||Per a user's report, Wi-Fi sync consistently crashes with build 1056 after a certain number of files have been synced.|
This crash occurs with MM4, however, even if the issue is specific to MM4, MMA2 should not crash.
Log ID: WC42NXH5V8
Log ID2: FW1R9ST73P
Log ID3: VBEIBZUB2Z
Description: wifi synch freeze
|Additional Information||Reported at: https://www.mediamonkey.com/forum/viewtopic.php?t=103268|
|Tags||No tags attached.|
|Fixed in build||1061|
There's another similar report to this at https://www.mediamonkey.com/forum/viewtopic.php?t=103395 in which synchronization of large playlists halts partway through the operation, though in this case it doesn't crash.
Debug log VH7MN16IZ2
This user also was syncing with MMW4.
EDIT: based on Martin's review of the logs, this is due to a timeout in MM4 for a particular file. So this particular issue is likely an MMW4 issue that might be fixed in MMW5.
||Note: the original user indicates that it might be related to a problem deleting files. Does MMA Wi-Fi Sync verify permissions (and prompt the user if necessary for the needed rights) prior to each operation?|
Log ID: WC42NXH5V8, Log ID2: FW1R9ST73P - The database was deleted during sync because it was corrupted. Probably because of a crash. Improved logs + a bunch of crash-log fixes.
Log ID3: VBEIBZUB2Z - playlist deletion fails, missing write permission. Added permission request before deletion.
Fixed in build 184.108.40.2061
||No regression found while testing 1061 and 1919/2960|
This is fixed for the user at https://www.mediamonkey.com/forum/viewtopic.php?t=103268
BUT, the issue isn't fixed for the user at https://www.mediamonkey.com/forum/viewtopic.php?t=103395
Debug log: ID 85S5SXJ3NW
VH7MN16IZ2 & 85S5SXJ3NW - ConnectTimeoutException -> Asked user to try to turn off battery optimization.
I'm marking it as resolved until response and decreasing the priority.
Updated debug log from build 1063: 6PWTL6NMMS
Updated debug log from build 1066: 8PTP2BSZIW
Updated debug log from build 1071: LXK99PGVQ9