0009316: Playlists fail to delete in some cases from iOS5 device - MantisBT

ID	Project	Category	View Status	Date Submitted	Last Update

0009316	MMW v4	Synchronization	public	2012-05-02 22:49	2012-05-07 22:06

Reporter	rusty	Assigned To
Priority	urgent	Severity	major	Reproducibility	sometimes
Status	resolved	Resolution	fixed
Product Version	4.0.5
Target Version	4.0.5	Fixed in Version	4.0.5

Summary	0009316: Playlists fail to delete in some cases from iOS5 device
Description	Upon upgrading from 1485 to 1486, playlists that had been created with 1485 failed to delete with 1486 (Delete files and playlists not included in Auto-sync.... was enabled). Note: tracks did delete as expected.
Tags	No tags attached.
Attached Files	Sync.png (31,414 bytes) Sync.png (31,414 bytes)

Fixed in build	1489

Ludek 2012-05-03 13:45 developer ~0031002	@Rusty, I cannot replicate the issue. 1. I added 1 playlist called "Sync" including 1 file on the sync-list and synced the device. 2. Verified that the playlist and the file are in the device 3. Unchecked the playlist and re-synced 4. The table on the attached screenshot appeared and suggested to remove both the track and the playlist 5. Clicked [Continue] => Both the track and the playlist are deleted What are your steps?

Ludek 2012-05-03 13:55 developer ~0031003	BTW: in the course of testing this I found another issue: 0009317 , maybe it is releated in order to reproduce this?

Ludek 2012-05-03 15:23 developer ~0031006	Finally I found steps to repro, you must rename the playlist in MM. Was this your case? Fixed in build 1487.

rusty 2012-05-03 16:32 administrator ~0031009	It wasn't my repro step--I'd just synced some playlists/podcast/videos with 1484, and then did a clean install of 1485 and synced some other tracks/playlists/podcasts/videos and observed the problem. No matter how many times I sync, those playlists don't get removed. I'll leave the iPod in it's current state and test whether your fix resolves the problem and deletes the Playlists that aren't getting deleted.

rusty 2012-05-04 20:40 administrator ~0031023	Tested 1487, and whenever I connect MM it shows only 2 playlists no the device. But when I look at the device itself, it shows 4 playlists (2 of which contain 0 tracks). When I sync with MM, it fails to delete those 2 playlists (likely because it doesn't 'see' them). When I connect the device to iTunes (no sync / no playback), it shows 2 playlists, however, if I subsequently look at the device in MM, no playlists display! But if I subsequently look at the playlists on the device, all 4 appear!

Ludek 2012-05-04 21:27 developer ~0031024 Last edited: 2012-05-04 21:29	Is your iTunes config: [ ] Open iTunes when this iPod is connected [x] Manually manage music and videos i.e. the first needs to be checked and the second unchecked I don't think it is a good idea to test builds previous to 1487. I would recommend to test just the newest build and clean everything from the iPhone before reproducing an issue. SO that we are sure thet the issue is not affected by previous test builds. Re the iTunes: Sure, iTunes can write whatever it wants to the device, but if you have the two checkboxes in the proper state then iTunes doesn't touch the iTouch (at least based on my experiance).

rusty 2012-05-06 02:21 administrator ~0031030	iTunes is configured as you described, and MM was tested only with build 1487, though it wasn't 'cleaned' by deleting everything from the device and syncing a single track beforehand. 'Cleaning' it by syncing a single track with iTunes is an unrealistic requirement--MM should be able to 'clean' it in the same manner that syncing with iTunes does. As far as iTunes not doing anything to a device configured as described, iTunes _does_ seem to be doing something to the device when it is plugged in as evidenced here: http://screencast.com/t/FdtiF1OPWM (plugging in the device with iTunes running triggers a change on the device that causes MediaMonkey to 'lose' it's record of the device name).

Ludek 2012-05-07 16:02 developer ~0031040 Last edited: 2012-05-07 18:03	I have reproduced the issue. 1. Sync a playlist using MM => playlist is visible in MM and the Device 2. Run and close iTunes => playlist is visible in iTunes and the Device, but isn't visible in MediaMonkey This can cause subsequent problems of failed playlist deletion as MM "does not know" about the playlists. Another subsequent problem is that playlists synced by iTunes are not visible in MM. All is fixed in build 1488.

Ludek 2012-05-07 22:06 developer ~0031044 Last edited: 2012-05-07 22:07	BTW. I found some other issues with Playlists deletion (not consistently reproducable). Fixed in build 1489.