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IDProjectCategoryView StatusDate SubmittedLast Update
0009007MMW v4DLNA/UPnPpublic2012-01-21 19:352012-04-27 13:35
Reporterstephen_plattAssigned To 
PriorityurgentSeverityminorReproducibilityalways
Status closedResolutionfixed 
Product Version4.0.3 
Target Version4.0.4Fixed in Version4.0.5 
Summary0009007: LG blu-ray players always show folders as Empty when served content via uPnP
DescriptionThough you can browse folders from the blu-ray player, the folders always show as empty on LG Blu-ray players.
Additional Informationhttp://www.mediamonkey.com/support/staff/index.php?_m=tickets&_a=viewticket&ticketid=14617&offset=10#
TagsNo tags attached.
Attached Files
STEVE-PC.LOG (389,920 bytes)
Fixed in build1480

Relationships

related to 0009146 closedLudek PS3 no longer works with MM (regression) 

Activities

Ludek

2012-01-21 20:05

developer   ~0030010

Last edited: 2012-01-21 20:06

 Stephen, the log shows that MM served the files, but for some reason the LG doesn't show them? Could you please test to serve the same files by using the others servers like XBMC, tVersity, TwonkyMedia to confirm that it occurs only with MM server?

stephen_platt

2012-01-22 05:00

developer   ~0030011

Yes, the folders are not empty if I serve the media up with XBMC, TVersity, or Windows Media Player, and playback works with them too. I also updated the firmware to the latest version (it's model LG BD670) but there was no change.

stephen_platt

2012-01-22 05:02

developer   ~0030012

If I can provide anything further please let me know soon, I don't have access to it all the time.

Ludek

2012-01-31 23:32

developer   ~0030174

Last edited: 2012-01-31 23:34

 I am solving this with the user via the eSupport ticket/logs I haven't figured out where could be the problem. It is a painful debugging with a lack of info and responses.

BTW: There was similar problem with Serviio: http://forum.serviio.org/viewtopic.php?f=12&t=2501&start=10

stephen_platt

2012-02-01 00:00

developer   ~0030175

Also Serviio fixed it in a later release:
http://forum.serviio.org/viewtopic.php?f=12&t=2501&start=60#p18322

but it's also notable that the forum thread refers specifically to LG smart TVs, in my case and the user in the support ticket it is a LG Blu-Ray player. So some of the UI that they mention on the TV isn't the same as on the Blu-Ray player.

stephen_platt

2012-02-01 00:02

developer   ~0030176

And sorry I cannot test more, but the Blu-Ray player is at my Dad's house, about 2 hours away from where I live. It will probably several weeks before I can test it again unfortunately.

Ludek

2012-02-02 16:22

developer   ~0030223

The user's player just went out yeasterday for replacement. Expect it will be a couple weeks before we get it back. He will try the DLL when it comes back, and let us know.

Ludek

2012-02-13 22:34

developer   ~0030404

Stephen, please geive a try with the DLL attached to the tickets once you have a chance. The user from the former ticket no longer has the device and the user from the later ticket hasn't replied.

Ludek

2012-02-16 13:39

developer   ~0030441

Assigning back to me, the user from the original ticket has the device back.

Ludek

2012-02-26 13:35

developer   ~0030547

Fixed in build 1480 and confirmed by two users (from tickets GLL-789839 and NAF-939660 ).