View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0021503 | MMW 5 | Tagging / organizing (properties / auto-tools) | public | 2025-02-21 19:57 | 2025-08-09 15:44 |
| Reporter | michal | Assigned To | |||
| Priority | urgent | Severity | minor | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Product Version | 2024.0 | ||||
| Target Version | 2024.2 | Fixed in Version | 2024.2 | ||
| Summary | 0021503: Some MP4 files cannot be parsed, even though other SWs can read tags from them | ||||
| Description | One user has some Samsung Camera and edited videos from it using ExifTool. The resulting files are often not parsed by MM (no tags and size). It seems to be some combination of wrong original format (MP4 with atoms specific only to QuickTIme/MOV) and edit in ExifTool. As e.g. Explorer can parse the files, we should be able too. And hopefully fix the file format on edit. Sample file in the ticket. | ||||
| Additional Information | Ticket 9180 | ||||
| Tags | No tags attached. | ||||
| Fixed in build | 3150 | ||||
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Fixed in build 3150. Problem was caused by ExifTool, after its edit file contained meta.hdlr atom with wrong size. I adjusted our parser, so it can parse such file and automatically fix such kind of corruption on tag save. |
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Verified 3150 No regressions found on some old videos from cameras DSLs. |
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Re verified 3163 |
