View Issue Details

IDProjectCategoryView StatusLast Update
0021345MMW 5Generalpublic2024-11-29 03:02
Reporterrusty Assigned To 
PriorityurgentSeverityblockReproducibilityalways
Status resolvedResolutionreopened 
Product Version5.1 
Target Version5.1Fixed in Version5.1 
Summary0021345: In certain evironments, upgraded MM installations interfere with Windows Explorer and other apps (regression)
DescriptionAt least 2 users are experiencing a bug in which running MMW 2024 causes Windows Explorer and other apps to stop responding normally (Buttons fail to respond / Inability to use explorer). Closing MMW doesn't solve the problem--the machine must be rebooted!

Key points:
- The issue doesn't occur with build 3053 but does occur with 3057 (which implies that this is related to change 0021202 made in build 3054).
- Both users have updated to Win 11 24H2 so it's possible that it's related to a change in that version of Windows
- The bug doesn't occur with a clean install, only when upgrading from an earlier version of MMW
- The bug isn't accompanied by an increase in CPU utilization
Additional InformationReported at https://www.mediamonkey.com/forum/viewtopic.php?t=106918&start=15
[ticket 7963]
[ticket 7967]
TagsNo tags attached.
Fixed in build3079

Relationships

related to 0021202 closedLudek Improve handling of hard drive serial numbers 
related to 0021196 closedpetr MediaMonkey does not get focus on startup (regression) 
related to 0021364 assignedpetr MMW (debug) often fails to respond to TAB key on launch 

Activities

Ludek

2024-11-13 15:58

developer   ~0077597

Fixed in 3075

+ supplied testing EXE to the affected users to confirm the fix

Ludek

2024-11-15 11:27

developer   ~0077643

Last edited: 2024-11-15 13:23

Users confirmed the bug being fixed with the testing EXE, but with 3076 they are still observing the issue (although 3076 includes the same change), so re-opening and solving via the tickets..

Ludek

2024-11-15 21:58

developer   ~0077657

Last edited: 2024-11-15 22:02

user dypsis from ticket 7967 indicated that build 3054 is fine, so 0021202 is not the culrpit

So it must be another change, maybe 0021196 in 3055 or 0017735 in 3057 ??
Sent him build 3055 and wating for the tests..

Ludek

2024-11-15 23:58

developer   ~0077658

Last edited: 2024-11-16 00:15

User indicated that 3054 is fine and 3055 is broken..

Seeing changes between 3054 and 3055 the only one that could have an impact is 0021196
i.e. SVN revision 42638 by Petr
changes in SetForegroundWindow --> SetForegroundWindowInternal ???

In both user's debug logs I see line
[24472] MM5 [8520](B) SetForegroundWindow failed!
so it is probably the culprit..

So assigned to Petr to create a test build for the user without the change [Ticket # 7967]

petr

2024-11-18 15:20

developer   ~0077663

Fixed

rusty

2024-11-18 20:16

administrator   ~0077670

Verified as much as possible in my environment + no regressions in 0021196 (though related new issue 0021364 was found).
Waiting for user feedback on the official build to close.

peke

2024-11-29 03:02

developer   ~0077738

Confirming no regressions in 3082