View Issue Details

IDProjectCategoryView StatusLast Update
0019786MMASynchronizationpublic2023-05-31 01:11
Reporterrusty Assigned To 
Status newResolutionopen 
Product Version2.0.0 
Target Version2.0.1 
Summary0019786: Sync report: Completed with errors / Failed to download provides no useful feedback
DescriptionWhen a Wi-Fi Sync operation fails or fails partially, MMA provides an error message that
"Completed with errors"
and "Failed to download" with a list of tracks.

Unfortunately, this doesn't give the user any useful information about what the problem might be. Is it possible to provide some information for each track (ideally organized by error type) e.g.

Failed to convert:


Connection error (Network | USB):

With this information, the user can then look in MMW and have an idea of how to approach the issue.
Additional InformationExample of how it's hard to know what the problem is currently:
TagsNo tags attached.
Fixed in build


related to 0011594 feedbackrusty Better error message when sync server isn't found 
related to 0013014 feedbackmartin No error when tracks fail to delete 
related to 0019828 closedmartin Wi-Fi Sync: crashes at end of every sync operation (and tracks aren't playable) 
related to 0019902 feedbackrusty Sync log 



2023-03-28 16:06

administrator   ~0071408

Last edited: 2023-03-28 16:11

Also reported at (issue 8).

In this case, the issue is even worse because MMA failed to notify the user that tracks failed to delete! The main concern for users is that if some aspects of the sync operation failed, they must be notified about it, otherwise they lose confidence in MMA sync.