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IDProjectCategoryView StatusDate SubmittedLast Update
0019556MMW 5Main Panel: Toolbars & Menuspublic2022-11-10 13:492022-11-11 23:47
Reporterrusty Assigned To 
PriorityurgentSeveritytextReproducibilityalways
Status closedResolutionreopened 
Product Version5.0.3 
Target Version5.0.4Fixed in Version5.0.4 
Summary0019556: Auto-tag: error messages are too technical and untranslated
DescriptionThe Metadata lookup errors: undefined / invalid mbid. don't really mean anything to users--it just tells them that the lookup failed but without clarity as to why (especially since the errors seem to occur in a non-deterministic fashion). Also, as far as I can see, they're not currently translated.

Would it make sense to fix this with something like:
Error: Metadata lookup (<source>) - Fail:
<track name>

OR

Error: Metadata lookup (<source>) - Cannot create connection. ('Cannot connect' would be better, but this is the only string we have atm--we can change it in the future).

All of the above strings are already translated and since 'undefined' and 'invalid mbid.' don't mean anything to the user, I'm not sure there's any sense in communicating that. Is any information being lost in this proposed change? Is there anything else we should communicate? The messages are still kind of vague and it's unclear what the path to resolution is. e.g. if they're transient errors, perhaps append 'Try again later.' (although atm the only available string is 'Please try again') ?
Additional Informationhttps://www.mediamonkey.com/forum/viewtopic.php?t=100407
TagsNo tags attached.
Fixed in build2684

Activities

petr

2022-11-10 15:24

developer   ~0070240

Last edited: 2022-11-10 15:43

 Fixed.
Changed message to
Error: Metadata lookup (<track title or path> Fail: <message from MB server>)

rusty

2022-11-10 15:57

administrator   ~0070241

Per discussion, based on the fact that the messages from the MB server aren't user-friendly, it should be changed to:

Metadata lookup (<title> or <filename>) - Fail!
Error code: <MB message>

petr

2022-11-10 16:19

developer   ~0070242

Fixed

peke

2022-11-11 23:47

developer   ~0070267

Verified 2684
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