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IDProjectCategoryView StatusLast Update
0018790MMW 5Main Panelpublic2022-04-20 21:53
Reporterbarrym Assigned To 
PriorityurgentSeveritycrashReproducibilityrandom
Status closedResolutionfixed 
PlatformWindowsOS-OS Version10
Product Version5.0.3 
Target Version5.0.3Fixed in Version5.0.3 
Summary0018790: MM5 (v 5.0.3.2603) crashing during navigation; PersistentID assertion error
DescriptionI have had multiple incidents where MM5 has froze during Navigation, change of View, and|or entering a contextual filter string.
I don't know if all the incidents are a single problem, but at least two of them display as assertion error complaining about a non-unique Persistent ID.
All incidents, and there dump Ids are documented in Support Ticket 3505.
The earlier incidents were with v 2531, but the latest was v2603, and this time I have a debug dump and video clip of what I did leading up to the freeze.

From the ticket:
Another dump of the PersistentID assertion error. This time I also have a video recording of the whole session.
The video recording is 4 minutes long.
I was researching a different bug where the Contextual Filter is unreliable (reported here as Incident 18789)
In the video you can see that I am testing with the Contextual filter value of "john col"
I am testing EntireLibrary in Grid by Album view.
I am testing with Column Filter off and then on.
And I am turning the filter on when the main panel is scrolled to the top, and also when scrolled towards the bottom.
The crash happens at the end of the video

TagsNo tags attached.
Fixed in build2608

Activities

Ludek

2022-02-17 16:22

developer   ~0067020

Fixed in 5.0.3.2608

peke

2022-04-20 21:53

developer   ~0067636

Verified 2615

Unable to reproduce.