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IDProjectCategoryView StatusLast Update
0001871MMW v4Synchronizationpublic2005-04-06 12:47
Reporterrusty Assigned To 
PriorityimmediateSeverityminorReproducibilityalways
Status resolvedResolutionfixed 
Summary0001871: Can't easily synchronize after device is auto-unmounted
DescriptionIf the user has configured MM to auto-unmount the device after synchronization, and then attempts to synchronize again, a dialog appears as follows:
Error: To synchronize with a device, the device must first be configured in the options panel. [Configure] [Cancel]

This is a bit annoying since MM should 'know' that a device (or devices) have been configured and that there's a good possibility that the device was simply unmounted. In addition, MM should provide a means to easily remount an unmounted device. The problem stems from the fact that we use a single error message to handle the usecase of Unknown Device and Unconnected Device. Possible solution is:

-If a device has been previously configured, and the user attempts to synch that device, if the device isn't mounted, MM should first try to mount the device in question and then synch. If the device in question is unavailable to be mounted, then MM should pop up the following error message.
Error: The device is not connected. Do you want to configure a new device? [Configure] [Cancel]

-If a device hasn't been previously configured, and the user attempts to synch, the current error message should appear, though it would be a good idea to shorten it slightly to:
 Error: To synchronize with a device, the device must first be configured. [Configure] [Cancel]
Additional InformationRelated to issues originally raised in bug 0001846
TagsNo tags attached.
Fixed in build853

Activities

jiri

2005-04-04 12:52

administrator   ~0005456

There are two problems in the suggestion:
 - Mainly, afaik, there isn't a way how to connect a device manually. Or, more exactly, it is possible, but only on a lower lever (by a device driver), i.e. we cannot do so from MM (I think iTunes does something like this, but only thanks to a special service they install).
 - Re. 'MM should first try to mount the device in question', problem is that we don't know what device is in question, it can be any device from the list of devices.

I'd suggest to modify the message that was originally intended for generic USB devices only, so that it says something like: 'There is no active device connected....'.

rusty

2005-04-05 11:55

administrator   ~0005469

Ok, how about:
'No active device has been detected. Please reconnect the device or (re)configure it. [[OK]] [Configure]'

jiri

2005-04-06 12:47

administrator   ~0005474

Fixed in build 853.