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IDProjectCategoryView StatusLast Update
0018253MMAGeneralpublic2022-08-31 20:02
Reporterrusty Assigned To 
PriorityimmediateSeverityblockReproducibilitysometimes
Status resolvedResolutionfixed 
Product Version1.4.4 
Target Version2.0.0 
Summary0018253: Initiating playback sometimes triggers endless flashing of the lock screen + device reboot (regression)
DescriptionThis is an extremely severe issue that often occurs with MMA 2.0.0.1009 / Android 11 when used with bluetooth devices or when casting. I've never been able to figure out an exact sequence, but it often occurs after MM has been connected and played to a bluetooth device, or connected and played to a Google Cast device. (on some occasions it occurred as soon as playback was initiated, on others after the connection was terminated and then reconnected).

What then happens is that the lock screen appears, and then flashes repeatedly. Any attempt to unlock the device fails because the lock screen keeps flashing.

If the user presses the Power button then the screen turns off, but as soon as the power button is pressed again, the lock screen continues to flash. This goes on until either:
a) the device turns off
b) the user press-holds the Power button until a white dialog appears offering to Power off, Lock, or ???.

When the device is then rebooted, it often reboots into the OEM factory reset screen!

I realize that the bug is kind of vague, but I've seen this occur about 10 times, but there's no way to generate logs of the issue.

09/19: edited for clarity and to indicate that it also occurs when casting (not just bluetooth).
Additional InformationTicket # 3329
TagsNo tags attached.
Fixed in build

Relationships

related to 0018827 closedmartin Album Art lookup isn't working 

Activities

rusty

2021-09-20 03:32

administrator   ~0064756

This bug occurred earlier tonight. When I rebooted the device, a crashlog was sent at 11:30pm EST that may shed light on this issue.

rusty

2021-09-20 14:33

administrator   ~0064764

This bug occurred for me again today, without streaming--i.e. playback was to the speaker. I still can't figure out the cause, but I guess it's somehow related to the miniplayer on the lock screen.

peke

2021-12-13 00:10

developer   ~0066368

Re prioritize because user at ticket reported that ther as No crashes yet on large/small setting for notifications and that issues started with setting notification to System..

martin

2022-01-14 12:55

developer   ~0066624

Can you confirm that issue persists in 2.0.0.1013 build? And if yes, can you capture video of such behavior?

rusty

2022-08-31 19:51

administrator   ~0069122

I haven't been able to replicate this with build 1024--BUT I want to retest this after 0019005 has been fixed (I wonder whether it's somehow related to artwork being looked up automatically after the display timeout has kicked in).