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IDProjectCategoryView StatusLast Update
0014218MMW v4DLNA/UPnPpublic2022-11-29 16:43
ReporterLudek Assigned To 
PriorityurgentSeverityminorReproducibilityhave not tried
Status closedResolutionfixed 
Product Version4.1 
Target Version4.1.16Fixed in Version4.1.16 
Summary0014218: Some users cannot install/start MM as service until they edit Local Policy settings
DescriptionPer feedback here:

Some users gets "The service did not start due to a logon failure"

Solution for them is to add user to group "Log on as service" via local policies per

We should try to either to this automatically (if possible) and/or add [Help] button link on the log-on failure dialog to point users how to solve this.
TagsNo tags attached.
Fixed in build1835


related to 0011368 closedLudek MMW v4 Service Log on failures are not reported when installing service 
related to 0014219 closedLudek MMW 5 [Install as service] not possible in MM5 
related to 0019590 closedLudek MMW 5 Service install fail with "error 1069: service fail to start due to login failure" 



2017-05-09 12:11

developer   ~0047934

Last edited: 2017-05-09 12:21

Seems that changing the group policies automatically (e.g. using a command line tool) is a little bit hack and would require a third party utility like PowerShell ( ) or LGPO ( )

Another way would be to edit the corresponding values directly in registry which is also quite tricky and wouldn't work in all cases anyway.
e.g. I suppose that in "Home" edition of Windows it would behave differently as there is no gpedit (Group Policy Editor), although there are some workarounds how to enable it:

So for now (with above in mind) I would just add the [Help] button linking to


2017-05-09 12:54

developer   ~0047935

Fixed in


2017-05-12 15:04

developer   ~0047970

Verified 1835