View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0014218||MediaMonkey 4||DLNA/UPnP||public||2017-05-09 11:34||2022-11-29 16:43|
|Priority||urgent||Severity||minor||Reproducibility||have not tried|
|Target Version||4.1.16||Fixed in Version||4.1.16|
|Summary||0014218: Some users cannot install/start MM as service until they edit Local Policy settings|
|Description||Per feedback here: http://www.mediamonkey.com/forum/viewtopic.php?f=6&t=74920&start=15#p416949|
Some users gets "The service did not start due to a logon failure"
Solution for them is to add user to group "Log on as service" via local policies per https://support.microsoft.com/en-gb/kb/327545
We should try to either to this automatically (if possible) and/or add [Help] button link on the log-on failure dialog to point users how to solve this.
|Tags||No tags attached.|
|Fixed in build||1835|
|related to||0011368||closed||Ludek||MediaMonkey 4||Service Log on failures are not reported when installing service|
|related to||0014219||closed||Ludek||MediaMonkey 5||[Install as service] not possible in MM5|
|related to||0019590||feedback||lowlander||MediaMonkey 5||Service install fail with "error 1069: service fail to start due to login failure"|
Seems that changing the group policies automatically (e.g. using a command line tool) is a little bit hack and would require a third party utility like PowerShell ( https://technet.microsoft.com/en-us/library/dd759177.aspx?f=255&MSPPError=-2147217396 ) or LGPO ( https://blogs.technet.microsoft.com/secguide/2016/01/21/lgpo-exe-local-group-policy-object-utility-v1-0/ )
Another way would be to edit the corresponding values directly in registry which is also quite tricky and wouldn't work in all cases anyway.
e.g. I suppose that in "Home" edition of Windows it would behave differently as there is no gpedit (Group Policy Editor), although there are some workarounds how to enable it: http://www.askvg.com/how-to-enable-group-policy-editor-gpedit-msc-in-windows-7-home-premium-home-basic-and-starter-editions/
So for now (with above in mind) I would just add the [Help] button linking to https://support.microsoft.com/kb/327545
||Fixed in 188.8.131.525|