View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update | 
|---|---|---|---|---|---|
| 0014218 | MMW v4 | DLNA/UPnP | public | 2017-05-09 11:34 | 2022-11-29 16:43 | 
| Reporter | Ludek | Assigned To | |||
| Priority | urgent | Severity | minor | Reproducibility | have not tried | 
| Status | closed | Resolution | fixed | ||
| Product Version | 4.1 | ||||
| Target Version | 4.1.16 | Fixed in Version | 4.1.16 | ||
| Summary | 0014218: Some users cannot install/start MM as service until they edit Local Policy settings | ||||
| Description | Per feedback here: http://www.mediamonkey.com/forum/viewtopic.php?f=6&t=74920&start=15#p416949 Some users gets "The service did not start due to a logon failure" Solution for them is to add user to group "Log on as service" via local policies per https://support.microsoft.com/en-gb/kb/327545 We should try to either to this automatically (if possible) and/or add [Help] button link on the log-on failure dialog to point users how to solve this. | ||||
| Tags | No tags attached. | ||||
| Fixed in build | 1835 | ||||
| related to | 0011368 | closed | Ludek | MMW v4 | Service Log on failures are not reported when installing service | 
| related to | 0014219 | closed | Ludek | MMW 5 | [Install as service] not possible in MM5 | 
| related to | 0019590 | closed | Ludek | MMW 5 | Service install fail with "error 1069: service fail to start due to login failure" | 
|  | Seems that changing the group policies automatically (e.g. using a command line tool) is a little bit hack and would require a third party utility like PowerShell ( https://technet.microsoft.com/en-us/library/dd759177.aspx?f=255&MSPPError=-2147217396 ) or LGPO ( https://blogs.technet.microsoft.com/secguide/2016/01/21/lgpo-exe-local-group-policy-object-utility-v1-0/ ) Another way would be to edit the corresponding values directly in registry which is also quite tricky and wouldn't work in all cases anyway. e.g. I suppose that in "Home" edition of Windows it would behave differently as there is no gpedit (Group Policy Editor), although there are some workarounds how to enable it: http://www.askvg.com/how-to-enable-group-policy-editor-gpedit-msc-in-windows-7-home-premium-home-basic-and-starter-editions/ --------- So for now (with above in mind) I would just add the [Help] button linking to https://support.microsoft.com/kb/327545 | 
|  | Fixed in 4.1.16.1835 | 
|  | Verified 1835 | 
