View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0012955 | MMW v4 | Synchronization | public | 2015-11-12 13:46 | 2016-08-24 13:01 |
| Reporter | Ludek | Assigned To | |||
| Priority | urgent | Severity | major | Reproducibility | have not tried |
| Status | closed | Resolution | fixed | ||
| Product Version | 4.1.9 | ||||
| Target Version | 4.1.12 | Fixed in Version | 4.1.12 | ||
| Summary | 0012955: Users are reporting that iPhone 4 (iOS 7.1.2) fails to sync in 4.1.9 | ||||
| Description | There are several user reports that iOS7 sync does not work in 4.1.9 and they needed to downgrade to 4.1.8 to resolve this, so far we haven't received a single log though... We have tested 4.1.9 only with iOS3, iOS6, iOS8, iOS9, so it is possible that something was broken for iOS5/iOS7, to be resolved for 4.1.10 http://www.mediamonkey.com/forum/viewtopic.php?f=7&t=82625 HOD-500-90407 UST-806-61517 | ||||
| Tags | No tags attached. | ||||
| Fixed in build | 1790 | ||||
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I had some troubles downgrading my iTouch5 from iOS9 to iOS7, but Petr has tested 4.1.9.1765 with iPhone 4 powered by iOS 7.1.2 and sync was without issues for him, so waiting for user logs... |
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Closing because of the lack of feedback and inability to reproduce this by us |
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Re-opening, finally we found user that can reproduce the issue and provided debug log: LCM-616-99784 |
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Also user from ticket #EVO-479-72035 with iOS 6.1.6 observed this and confirmed the fix (via posted testing DLL). Fixed in 4.1.12.1786 Waiting for the other user from LCM-616-99784 to confirm... |
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Verified 1798 With touch 4g 6.1.6 for regressions. |
