View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0012470 | MMW v4 | Install/Config | public | 2015-01-05 15:27 | 2016-02-20 09:17 |
| Reporter | rusty | Assigned To | |||
| Priority | immediate | Severity | major | Reproducibility | sometimes |
| Status | resolved | Resolution | unable to reproduce | ||
| Product Version | 4.1.6 | ||||
| Target Version | 4.1.6 | ||||
| Summary | 0012470: Lost 'paid status' of MM Codec Pack (regression?) | ||||
| Description | There have been a few complaints recently of users upgrading and losing the paid status of their codec pack (e.g. 5 this past weekend). While this can occur if users are upgrading from a combination of versions of MediaMonkey prior to 4.1.0.1683 + the codec pack prior to 2.1.1, it should not be occuring since then. Can you please investigate how to trigger this apparent regression? | ||||
| Additional Information | Ticket from dtsig with details: NRD-740-54172 | ||||
| Tags | No tags attached. | ||||
| Fixed in build | |||||
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I extensively tested and only thing I can confirm is that only trigger I've found is older versions allow install of trial over paid version. MMW v4.0.7 and codec pack <2.1.1 There is one exception where user installed Paid Codec pack as User and than in admin account install trial as global version. I'm not sure that we can do much. |
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OK, so it sounds as if the fix is correct. Whenever this occurs, I'll try to get more info from the user. |
