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IDProjectCategoryView StatusLast Update
0011833MMW v4Synchronizationpublic2015-03-05 03:21
ReporterLudek Assigned To 
PriorityurgentSeverityminorReproducibilityhave not tried
Status closedResolutionfixed 
Product Version4.0.7 
Target Version4.1.6Fixed in Version4.1.6 
Summary0011833: Adjust default supported video profiles for iPhone 5
DescriptionAs reported here: http://www.mediamonkey.com/forum/viewtopic.php?f=6&t=75337#p382941

MM erroneously considers one MP4 video as unsupported by iPhone 5 until user goes to iPhone -> Options -> Auto-Conversion -> Set Formats
and choose the format MP4, MOV, M4V; V: H.264.
Then in the Video tab he changed the setting of "Profiles" up to 'High'.

Also further video parameters should be reviewed
Additional Information#RWO-486-41503
TagsNo tags attached.
Fixed in build1726

Relationships

related to 0011939 closedLudek Adjust default video conversion rules / supported formats for default Android profile 

Activities

Ludek

2014-02-04 13:58

developer   ~0039505

Fixed in 4.1.1.1693

peke

2014-09-23 23:16

developer   ~0040543

Verified 1714

Ludek

2014-12-14 23:57

developer   ~0041459

Reopened, further params should be updated.

e.g. it consider as supported only HD (1280x720) while full HD is supported (1920x1080) etc.

Ludek

2014-12-15 00:14

developer   ~0041460

Last edited: 2014-12-15 00:17

Updated H.264 video up to 1080p, 60 frames per seconds (iPhone 5S + iPhone 6)

Fixed in build 4.1.6.1725

peke

2014-12-21 00:06

developer   ~0041513

Verified 1725

Ludek

2015-01-04 15:50

developer   ~0041572

Last edited: 2015-01-04 15:56

Re-opened to add High Profile level up to 4.2 per
http://www.macxdvd.com/mac-dvd-video-converter-how-to/iphone-5s-5c-supported-format.htm
(Currently it accepts only levels up to 3.1)

This is the reason why the second video from #RWO-486-41503 is needlessly converted / considered unsupported.

Ludek

2015-01-04 15:55

developer   ~0041573

Fixed in 4.1.6.1726

peke

2015-01-09 18:54

developer   ~0041630

Verified no regression on iPhone 4s

peke

2015-03-05 03:21

developer   ~0042249

Closing Managed to verify with 4.1.6.1736 using remote session with users iPhone 5