View Issue Details

IDProjectCategoryView StatusLast Update
0005066MMW v4Burning / Disc Handlingpublic2009-02-19 23:29
ReporterLudek Assigned To 
PriorityimmediateSeverityminorReproducibilityalways
Status closedResolutionfixed 
Product Version3.0 
Fixed in Version3.1 
Summary0005066: Confusing error message (FFFFFFFA) when no tracks are selected to burn.
DescriptionAs discussed here:
http://www.mediamonkey.com/support/staff/index.php?_m=tickets&_a=viewticket&ticketid=3256#

This error means user error. It means no tracks vere selected to burn, try to go through audio CD burn wizard without selecting a song (total time 0:00) and click [burn!] -> you will get this error.

We should resolve this by
1. warning a user and don't allow user to click [!Burn] if he has not selected any tracks.
2. change FFFFFA to 'Source tracks don't exist' when [!Burn] is clicked, but tracks are deadlinks.



TagsNo tags attached.
Fixed in build1204

Relationships

related to 0004837 closedLudek Confusing error message on termination of preparatory phase of Audio-CD burning 
related to 0005069 assignedLudek Error message is inaccurate when tracks on the burn list are unavailable 

Activities

Ludek

2008-12-19 01:52

developer   ~0015737

Reminder sent to: rusty

Rusty, review wording of 2. , please.

Ludek

2008-12-19 13:27

developer   ~0015742

Fixed in 1204:

Re: 1. If user has not selected any tracks then [!Burn] button is disabled and thus clicking the button is not allowed.

Re: 2. - deadlinks are selected:
Error dialog appears with message:
"Burn failed: Source tracks don't exist!"

rusty

2008-12-19 15:56

administrator   ~0015745

2. I would suggest the following strings (separated for better reuse):
a) Burn error:
b) Selected tracks cannot be accessed!

I presume that this error only occurs when _all_ selected tracks cannot be accessed, right?


Btw, not critical, but if we want to make the error more generic, so that users are given feedback even when _some_ of the tracks cannot be accessed, then we can change it to:

-----------------------------------------
| Burn Error:
--------------------------------------------
| The following tracks cannot be accessed!
--------------------------------------------
| Title | Artist | Filename
| xxxx.xxx
| xxxx.xxx
|-------------------------------------------
| . . . . . . . . [Back] [Burn] [Cancel]
---------------------------------------------

note: burn would be greyed out if all tracks cannot be accessed

Ludek

2008-12-19 17:13

developer   ~0015749

Last edited: 2008-12-19 17:18

Re: 2)
I have added the two strings: 'Burn error: Selected tracks cannot be accessed!'
in build 1204.

Yes, if only some of tracks cannot be accessed then they are silently removed. Maybe we should automatically remove them directly on the Burn Wizard ("Choose Disc Format" Page for data CD and "Confirm audio CD tracks" for audio CD) and not after clicking burn to prevent burning only half of disc in case when half of tracks cannot be accessed. What do you think? Or in order to be less confusing we could just highlight the tracks (in red?) and indicate something along the lines of the dialog.

rusty

2008-12-19 19:04

administrator   ~0015751

Let's leave as is for now, and create a fix for the remaining issues in 4.0.

stephen_platt

2009-02-19 23:29

developer   ~0016741

verified 1223