View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0022081 | MMW 5 | DB / Backup | public | 2026-04-29 17:58 | 2026-05-14 02:52 |
| Reporter | rusty | Assigned To | |||
| Priority | immediate | Severity | crash | Reproducibility | always |
| Status | assigned | Resolution | reopened | ||
| Platform | macOS | OS | -- | OS Version | -- |
| Product Version | 2027 | ||||
| Target Version | 2027 | Fixed in Version | 2027 | ||
| Summary | 0022081: Crash/Shutdown on (navigation after) mass deletion | ||||
| Description | MMM 3500 4/27 crashes when the user navigates while a mass operation is in progress. 1 Navigate to Entire Library > Location > Folder1 > Folder2 > Folder3 [List view:RecursiveFoldersEnabled] 2 Select all files 3 Remove selection from the Database (but not the file system) --> Status bar shows 'Deleted xx' as files are being deleted 4 Click Folder2, or Folder1, or other folders --> MMM silently crashes (no MMM log) and completely shuts down (only an Apple log is generated). | ||||
| Tags | No tags attached. | ||||
| Fixed in build | 3504 | ||||
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Just now, an MMM crash occurred upon Mass deletion of tracks from the library (without attempting to navigate elsewhere). BugID 5F0E1002 Application throw an exception Worker: Access violation at address 00007FF81A321CD0, accessing address 0000000000000008 This may be a separate issue--not sure. |
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I just performed a mass deletion of Music > All files (only from the DB) with build 3500 4/30 --> MMM silently crashed |
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Fixed |
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Verified 3500 2026/05/03. |
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I spoke to soon. When I tested this a second time, the crash occurred :-( The log shows: 1 Successful deletion of tracks 2 Successful scanning of tracks (and navigation during the scanning process) 3 Navigation to Music > Locations > FolderX [Recursive] and then Delete --> crash partway through deletion Sending logs offline. Note: when I tried to replicate this again by just doing step 3) the crash didn't occur, so I suspect that it was related to the activities in steps 1/2 as well. |
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Fixed |
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This is still occurring with 3502 (5/7): 1 Initiate mass deletion from Music > Location > FolderX [RecursiveOn] --> proceeds normally 2 Switch to Music > All files (while deletion is in progress) --> MMM crashes |
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Fixed |
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fyi, 22081 still occurs with 3504 build 5/13 logs sent directly. |
