View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0022081 | MMW 5 | DB / Backup | public | 2026-04-29 17:58 | 2026-05-15 21:12 |
| Reporter | rusty | Assigned To | |||
| Priority | immediate | Severity | crash | Reproducibility | always |
| Status | assigned | Resolution | reopened | ||
| Platform | macOS | OS | -- | OS Version | -- |
| Product Version | 2027 | ||||
| Target Version | 2027 | Fixed in Version | 2027 | ||
| Summary | 0022081: Crash/Shutdown on (navigation after) mass deletion | ||||
| Description | MMM 3500 4/27 crashes when the user navigates while a mass operation is in progress. 1 Navigate to Entire Library > Location > Folder1 > Folder2 > Folder3 [List view:RecursiveFoldersEnabled] 2 Select all files 3 Remove selection from the Database (but not the file system) --> Status bar shows 'Deleted xx' as files are being deleted 4 Click Folder2, or Folder1, or other folders --> MMM silently crashes (no MMM log) and completely shuts down (only an Apple log is generated). | ||||
| Tags | No tags attached. | ||||
| Fixed in build | 3504 | ||||
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Just now, an MMM crash occurred upon Mass deletion of tracks from the library (without attempting to navigate elsewhere). BugID 5F0E1002 Application throw an exception Worker: Access violation at address 00007FF81A321CD0, accessing address 0000000000000008 This may be a separate issue--not sure. |
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I just performed a mass deletion of Music > All files (only from the DB) with build 3500 4/30 --> MMM silently crashed |
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Fixed |
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Verified 3500 2026/05/03. |
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I spoke to soon. When I tested this a second time, the crash occurred :-( The log shows: 1 Successful deletion of tracks 2 Successful scanning of tracks (and navigation during the scanning process) 3 Navigation to Music > Locations > FolderX [Recursive] and then Delete --> crash partway through deletion Sending logs offline. Note: when I tried to replicate this again by just doing step 3) the crash didn't occur, so I suspect that it was related to the activities in steps 1/2 as well. |
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Fixed |
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This is still occurring with 3502 (5/7): 1 Initiate mass deletion from Music > Location > FolderX [RecursiveOn] --> proceeds normally 2 Switch to Music > All files (while deletion is in progress) --> MMM crashes |
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Fixed |
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fyi, 22081 still occurs with 3504 build 5/13 logs sent directly. |
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This still seems to occur with 3505 05-15. Note that I tried deleting 0000198:0001000 files 2x. The first batch which involved deletion of 1/2 the files in the DB didn't trigger the bug. The second batch, which involved deletion of all remaining files did trigger the bug. So maybe it's related to deletion of the _last_ track in the DB? Logs shared directly. |
