View Issue Details

IDProjectCategoryView StatusLast Update
0022065MMW 5DB / Backuppublic2026-05-14 02:32
Reporterrusty Assigned To 
PriorityimmediateSeveritycrashReproducibilityalways
Status assignedResolutionreopened 
PlatformmacOSOS--OS Version--
Product Version2027 
Target Version2027Fixed in Version2027 
Summary0022065: Crash on scan
DescriptionSometime after initiating a scan, MMM will always crash:
Application throw an exception AddToDatabaseDirs_Var: Privileged instruction

Crashlog uploaded.
TagsNo tags attached.
Fixed in build3504

Relationships

related to 0022099 assignedpetr Clear Library fails 
related to 0022081 assignedpetr Crash/Shutdown on (navigation after) mass deletion 

Activities

petr

2026-04-23 21:27

developer   ~0080890

Fixed

rusty

2026-04-29 17:43

administrator   ~0080945

Verified 3500 4/27.

rusty

2026-04-29 22:03

administrator   ~0080955

It usually scans correctly, but on this occasion, after deleting the Public/MediaMonkey5 folder and then installing/running MMM
--> scanning got stuck at file 142: 81 Push.mp3

rusty

2026-04-29 22:15

administrator   ~0080957

I just did a similar test again: deleted /Public/MediaMonkey5 and then ran MMM
-->Crash during the scan
BugID D83457B8
Application throw an exception AddToDatabaseDirs_Var: Access violation at address 000000010372F922, accessing address 0000012809627000

rusty

2026-04-30 14:45

administrator   ~0080969

Scan with build 3500 4/30:
BugID 95111593
Application throw an exception AddToDatabaseDirs_Var: Access violation at address 0000000101A44922, accessing address 000001180F6AC000

rusty

2026-04-30 15:23

administrator   ~0080972

Fresh scan with build 3500 4/30 (after deleting the Public/MediaMonkey5 directory)
BugID CE341610
Application throw an exception AddToDatabaseDirs_Var: Privileged instruction

petr

2026-05-01 07:25

developer   ~0080989

Fixed

rusty

2026-05-06 21:02

administrator   ~0081058

Verified 3500 2026/05/03

rusty

2026-05-07 15:16

administrator   ~0081065

Last edited: 2026-05-07 16:08

Re-opening following test with build 3502 5/7.
1 Clear DB
2 Initiate scan
---> everything proceeds smoothly
3 Switch to Music > All files after about 1000 files have been scanned
---> MMM crashes / shuts down

petr

2026-05-11 19:14

developer   ~0081079

Fixed

rusty

2026-05-11 21:26

administrator   ~0081088

Tested 3504:
- Deleted all tracks from MMM
- Use the 'Clear library' function
- Initiated scan
--> Scan froze after about 300 tracks
--> Crashlog on attempt to close MMM

rusty

2026-05-14 01:59

administrator   ~0081114

Last edited: 2026-05-14 02:32

This still occurs with 3504 05/13

Tested with focus on the Music > All files node:
LogID 3126CBF6

Tested a second time on a clean install (with focus on the 'web' node:
LogID 9B36D214

In both cases, MM fails to terminate normally after the crash and a second crash occurred as MMM terminated (the logs failed to send).

Note: the frequency of the crash seems to be related to which node is in focus. If focus is on Music [Browser view] or Web node, MMM will often scan > 1000 files before it crashes; If focus is on Music > All files [List view] then it usually crashes after < 500 files have been scanned.