View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0021995 | MMW 5 | Other | public | 2026-02-18 19:41 | 2026-04-22 14:03 |
| Reporter | rusty | Assigned To | |||
| Priority | urgent | Severity | feature | Reproducibility | always |
| Status | assigned | Resolution | reopened | ||
| Platform | macOS | OS | -- | OS Version | -- |
| Product Version | 2027 | ||||
| Target Version | 2027 | Fixed in Version | 2027 | ||
| Summary | 0021995: MMM Debug error logs should contain metadata and be manually triggered | ||||
| Description | 1) Like MMW/MMA, users should be able to include contact info and details about what triggered the error before they're submitted. 2) Moreover, it would be useful if users could manually trigger an error log submission like in MMA for cases where a crashlog isn't submitted automatically. | ||||
| Tags | No tags attached. | ||||
| Fixed in build | 3500 | ||||
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Fixed |
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I just triggered a crash log for 0021991 and: - There was no prompt for email, description, or ability to get a log ID associated with the crash e.g. for 0021991, I would have wanted to: indicate my email, indicate that it's related to 0021991, copied a log ID so that I could share it with the devs. - I still can't seem to figure out where to manually trigger a crash log from within MMM |
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The report at 0021995:0080842 was generated with the wrong build. With the 4/21 build, the dialog has been updated, and it's possible to enter contact information, however: 1) It's not possible to enter any text into the 'Reproduction steps' text box 2) The dialog workflow encourages logs to not be sent. i.e. the buttons at the bottom are: [Send log] [[OK]] (i.e. default button is OK which, if a user isn't paying attention, would expect to send the log) It should be: [Cancel] [[Send log]] 3) After sending the log, a large info dialog appears to communicate that the log was sent. __Info__ Log sent (appears within a text box) [OK] This looks out of place. More appropriate would be e.g. - a status indicator on the [Send log] button ( [ [icon] Sending...) and then the dialog closes once sent OR generates a small error dialog if sending failed. - a small status dialog showing "Sending" with a status bar that changes to "Sent" once complete OR to 'Failed to send.'. See: https://developer.apple.com/design/human-interface-guidelines/progress-indicators |
