View Issue Details

IDProjectCategoryView StatusLast Update
0015896MediaMonkey 5Otherpublic2019-10-18 15:41
Reporterpeke 
PriorityimmediateSeveritycrashReproducibilitysometimes
Status feedbackResolutionreopened 
Product Version 
Target Version5.0Fixed in Version5.0 
Summary0015896: Crashlogs often not sent
DescriptionThere are several reports that logs are not sent recently due the sending thread gets crashed.
Additional Informationhttps://www.mediamonkey.com/forum/viewtopic.php?f=30&t=94971
TagsNo tags attached.
Fixed in build2196

Activities

petr

2019-09-11 13:09

developer   ~0054590

Made some changes in chromium so hopefully it will be better. Feel free to reopen when my change doesn't make it better.

rusty

2019-10-18 15:40

administrator   ~0055051

in build 2205, almost every time a crashlog is generated when I click the 'Send logs' button
--> Sending bug report... dialog appears
--> Sending message... displays in the dialog
--> But the progress bar fails to advance giving the user the impression that nothing was sent!
(this is why I often save debug logs to the ftp server--because it appears that they weren't sent!)

Peke has indicated that sending the logs works if 'Send logs' is clicked within 5 seconds of the crash, however, that's not my experience. Regardless, this isn't realistic since it doesn't give the user time to copy the log ID.