View Issue Details

IDProjectCategoryView StatusLast Update
0015787MediaMonkey 5Codecspublic2020-10-26 08:57
Reporterpeke Assigned To 
PriorityhighSeveritymajorReproducibilityunable to reproduce
Status feedbackResolutionopen 
Target Version5.1 
Summary0015787: Video Playback: Decoding x265 MKV using System Codec looses frames on playback
DescriptionWhen x265 (720p) is played in MM5 it looses frames and playback is not smooth but very choppy.

Same video in other players play without any issues.

Video Recording sent offline.

NOTE: I have High End PC that is capable to Play 4K x265 HDR10 Videos without to sweat.
TagsNo tags attached.
Fixed in build



2019-06-24 21:02

developer   ~0053965

As worked offline, problem arises with CP and Subtitles for some files.

eg. when subtitles are enabled that video gets choppy and when CP is not installed Subtitles fail to render (need separate bug).

There is no enough info what exactly cause it but when it happens these steps fix it till M5 is restarted or next few restarts.
1. Disable Subtitles
2. Restart MM5
3. Start Playback
4. Enable subtitles


2019-06-24 21:06

developer   ~0053966

Lowered priority and assigned back to me for further testing and possible KB article add to workaround issue till enough info is gathered.


2020-01-23 11:27

developer   ~0056163

Assigned for review in 5.1 as in 5.0 we are using external decoder for x265.