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IDProjectCategoryView StatusLast Update
0015704MediaMonkey 5Synchronizationpublic2019-09-30 11:50
Status closedResolutionreopened 
Product Version5.0 
Target Version5.0Fixed in Version5.0 
Summary0015704: Plugging in iPod Nano causes 2 different devices to appear in the Devices & Services list
Description1 Plugged in an iPod Nano (to test device ejection)
--> the following two entries appeared in the tree:
iPod Nano

2 Navigate the first device
--> it shows most of the content on the device.
3 Navigate the second device
--> it shows only 1 track.

3 Eject the first device
--> both devices are removed from the tree.

4 Plug the device back in
--> Both entries appear again

5 Eject the second device
--> Both entries are removed from the tree

Debug log attached.
TagsNo tags attached.
Fixed in build2187


related to 0014711 closedLudek MediaMonkey (current) iPhone Sync: MMW created duplicate profiles 
related to 0016003 closedLudek MediaMonkey (current) Multiple instances of iPhone appear on connection 



2019-05-31 05:43


iPod_appears_in_duplicate.7z (143,153 bytes)


2019-05-31 11:50

developer   ~0053689

Last edited: 2019-05-31 11:54

View 3 revisions

I cannot replicate and from the debug log it is not clear what is going wrong.

I had to add more debug messages to the d_iPod.dll, please replace your current
D:\PortableApps\MediaMonkey 5/Plugins/d_iPod.dll by this one:
and generate one more debug log.

Test note: Test rather on fresh install to be sure whether only a single profile is created for iPod (or no).


2019-05-31 13:40

administrator   ~0053690

New log shows
1 plug in nano --> 2 devices appear
2 browse first instance of device (shows 92 tracks)
3 browse second instance of device (shows 1 track)
4 Eject second device --> both devices eject

bug15704_clean-install_custom-dll.7z (74,600 bytes)


2019-06-03 13:30

developer   ~0053713

Fixed in 2180


2019-06-22 02:19

developer   ~0053929

Verified 2183

No Regressions when I insert iPod Touch 4G

Close after confirmation from affected device.


2019-07-22 18:59

developer   ~0054187

Re-opened, some users are still experiencing this issue:


2019-07-22 20:01

developer   ~0054188

Fixed in 2187


2019-08-06 15:07

administrator   ~0054276

Verified 2188.