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IDProjectCategoryView StatusLast Update
0015651MMW 5Syncpublic2019-08-20 15:54
Reporterrusty Assigned To 
PriorityurgentSeveritycrashReproducibilitysometimes
Status closedResolutionunable to reproduce 
Product Version5.0 
Target Version5.0 
Summary0015651: Crash on sync
Description0 Plug in empty USB key (F:)
1 Create auto-sync list consisting of 2 auto-playlists totalling ~12,000 tracks
2 Disable all auto-conversion rules
3 Initiate sync (note 7000 of the tracks were already on the usb key--see note below)
--> upon returning to my PC, I noticed that:
a) screen had gone to sleep (it's configured to do so after 10 minutes)
b) MM had crashed (no crashlog was generated, only a whitescreen remained and only MediaMonkey.exe was running)

Debug log posted on the ftp server.

Note: Yesterday I synced about 7000/12000 tracks to a USB key (I cancelled the operation partway through). The operation succeeded, however, after cancelling the operation, I noticed that MM was behaving sluggishly, so I wonder if there's some sort of memory leak that triggered the crash.
TagsNo tags attached.
Fixed in build

Activities

Ludek

2019-05-10 16:54

developer   ~0053474

Last edited: 2019-05-10 16:55

I don't see a debug log on FTP:
There is no folder like /MM5/bugs/bug15651/...

Ludek

2019-05-10 17:03

developer   ~0053475

Ahh, I see, you erroneously uploaded it to /MM5/bugs/bug15561/...

In the log I see that MM5 was copying file
D:\My Documents\Temp\dl\226 50s & 60s Oldies (USA) (192kbps)\The Righteous Brothers - Unchained Melody.mp3
-->
F:\Music\The Righteous Brothers - Just Once in My Life\03 The Righteous Brothe - Unchained Melody.mp3

and then there are messages:
Dump(String): "PanicModeOn: FATAL PROBLEM"
Dump(String): "EventUnhandledExceptionFilter is not installed"

These are not MM5 messages, to find more...

Ludek

2019-05-10 17:13

developer   ~0053476

Last edited: 2019-05-10 17:14

The "Panic mode" seems related to Eureka: https://www.eurekalog.com/help/eurekalog/index.php?internal_errors.php

Could you please try to re-sync the track above (right-click > Send to > F:) to ensure that it is not related to the particular track and is rather a random (or leaking) issue?

Ludek

2019-05-10 20:26

developer   ~0053481

Last edited: 2019-05-10 21:07

BTW: I have just synced 21465 tracks to iPhone using MM5 and there seems to be a memory leak (200 MB for the 20K tracks) -- looking into it.
Nevertheless I did not observe any crash (or MM behaving sluggishly after the sync), so I don't think that the leak was cause of your crash.

rusty

2019-08-20 15:54

administrator   ~0054397

Unable to replicate in 2192. Closing.