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IDProjectCategoryView StatusLast Update
0008564MMW v4Synchronizationpublic2013-12-13 12:26
Reporterrusty Assigned To 
PriorityurgentSeverityfeatureReproducibilityalways
Status newResolutionopen 
Product Version4.0 
Target Version4.1 
Summary0008564: Refer users to iTunes Device Plugin for unsupported iPod devices
DescriptionIf the user connects an iOS device or iPod that is unsupported (e.g. because of new firmware) then MM should refer the user to the iTunes Device Plugin at:
http://www.mediamonkey.com/addons/browse/item/device-plugin-for-itunes/

e.g.
This device is unsupported. You may:
. (o) Try configuring the device as a USB Mass Storage device
. ( ) Install the iTunes Device Plugin to have MediaMonkey sync the device via iTunes
TagsNo tags attached.
Fixed in build

Relationships

related to 0011420 closedLudek iOS not supported error should check for upgrade 

Activities

Ludek

2013-12-12 22:17

developer   ~0038747

Last edited: 2013-12-12 22:17

Should be solved by updating http://www.mediamonkey.com/devicesync accordingly once needed (once iOS8 is out), because user is redirected there after the "The iPhone/iPod firmware is not compatible..." message (see 0011420) for details