View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0006194 | MMW v4 | Burning / Disc Handling | public | 2009-11-23 21:59 | 2010-06-24 18:22 |
| Reporter | rusty | Assigned To | |||
| Priority | urgent | Severity | minor | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Product Version | 3.1.2 | ||||
| Target Version | 3.2.1 | Fixed in Version | 3.2.1 | ||
| Summary | 0006194: Ripping enhanced CDs always generates an error for the last track on some systems | ||||
| Description | When ripping an enhanced CD, an error is generated on the final track. This has been reported at: http://www.mediamonkey.com/support/staff/index.php?_m=tickets&_a=viewticket&ticketid=7054 , and was also reported by another user via e-mail. I'm able to reproduce the problem with an enhanced CD (Sarah McLachlan - Surfacing), but am not able to create an image of the CD--for some reason, doing so generates an error. Note: although an error is generated, the tracks actually rip correctly (at least for the Sarah McLachlan CD). | ||||
| Steps To Reproduce | Ticket: LAI-149200 | ||||
| Additional Information | One more report here: http://www.mediamonkey.com/forum/viewtopic.php?f=1&t=45461 | ||||
| Tags | No tags attached. | ||||
| Fixed in build | 1302 | ||||
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Note that user indicated that although the last track did rip, the rip was only partial. |
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I cannot reproduce at all, but thinking about it I could see a reason. My speculation is that I use CD-Extra ( http://www.smart-projects.net/help.php?popup=1&help=470 ) alias Enhanced CD whereas your CD is Mixed Mode CD ( http://www.smart-projects.net/help.php?popup=1&help=500 ) where the data track is the first track in the first session and there is no second session. Details here: http://www.smart-projects.net/help.php?help=170 And here: http://en.wikipedia.org/wiki/Mixed_Mode_CD To confirm my speculation I will create a new EXE containing more debug messages. |
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Rusty, I uploaded MediaMonkey1294.exe to our FTP. Please download it to your MM build 1294 install dir and run it to create a debug log. You don't need to rip the CD, just insert the CD and let the tracks to be shown in MM interface. Debug log should give me the info which track is the data track and thus show me whether it is CD-Extra or a Mixed Mode CD as I guess. Thank you. |
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fyi, it looks like this is a duplicate of 0003613 -- a longstanding issue (although perhaps the problems are manifesting themselves more often now--there weren't any reports of this problem prior to the release of 3.2). |
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I posted a log file generated with the custom build to the ftp server. |
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Thanks for the log. It shows that it really seems to be CD-Extra (not Mixed Mode CD) so the last track (11) is the data track. It seems that subtracting 150 secs for lead-out and lead-in isn't accurate here. I will search internet in order to get more info about this problem. Yes, I remember that we had already tried to solve it as 0003613 in the past (I couldn't repro too). |
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I found that 150 secs for lead-out (90 seconds) and lead-in (60 seconds) should be exact and constant value according to specs. So the only reasonable idea I've got is that each CD drive reads audio discs slightly out (a number of samples), see http://www.accuraterip.com/driveoffsets.htm for more info And therefore there could be < 0.2 seconds difference. Rusty, I uploaded EXE where instead of the 150 seconds (11250 sectors) I subtract 11255 sectors. Please try to rip the last track by using the updated EXE and let me know whether it helps. Thx. |
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Ludek Please, let me know if there is anything I can ask user to test? (Maybe using Same EXE) |
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As discussed over IM, it didn't help therefore I have ordered the CD "Sarah McLachlan - Surfacing" for further investigation. Waiting for the CD... |
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Rusty, 1. I searched my CD collection for enhanced CDs and I found 5 disc. All the 5 discs ripped without a problem. 2. Three different e-shops said me that the CD "Sarah McLachlan - Surfacing" that I ordered last week is no longer available in Czech Republic and it looks that I will need to order it from abroad and it means that it could take up month to get it. 3. Before I order the CD, could you please ensure that it is issue related to particular CDs and not to a particular CD drives. i.e. Could you test it with different machine or different CD/DVD drive? The user David said he observes the issue with all his enhanced CDs, is it also your case?? |
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Ludek is it possible that the problem is with some sort of DRM protection installed on Rusty PC like it was with Sony case few years ago? |
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Ludek, I tested this CD on a different machine running MM 3.2.0, and on the other machine it doesn't have this problem. It seems that the issue is specific to enhanced CDs running only on specific hardware. If there's something else I can do to help get to the bottom of this, let me know. note: my machine is a brand-new Windows 7 machine -- there's no DRM issues. |
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Ok, I think that it could be specific to CD/DVD drive or its firmware. I would suggest: 1. Ensure that your drive firmware is up to date 2. Which drive (manufacturer/model) do you have? I could buy the model in order to reproduce the problem and investigate further. |
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I tested this out as follows: 1) Different computer with different drive -- no problems ripping the Sarah McLachlan CD 2) Updated firmware on the problematic computer -- the Problem persists. Note: I tested with various possible combinations of settings in the CD/DVD Read options dialog. So it appears that the problem _is_ drive specific. I would suggest ordering a Samsung SH-S223B if possible. |
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Note: user indicated that he uses a Dell Inspiron 510 desktop running Windows Vista Home Premium. The drive is identified as: HL-DT-ST DVD+-RW GSA-H73N ATA Device. |
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I ordered and installed newly bought Samsung SH-S223B SATA drive in order to repro this issue, but I could not repro, because even worse MM freezes when accessing the drive (firstly I thought it is issue 0006234) - tested on both XP and Win7 and solving the issue - was time consuming, because I had to reboot my machine each time, I found that also others apps like iTunes and MusicMatch and WMP freezes when accessing CD in the drive, upgraded the drive firmware from SB01 to SB02, during the upgrade I noticed that it is not SH-S223B drive, but SH-S223C drive, the firmware upgrade didn't help and the problem doesn't seem to be related to a particular CD. Because also others apps freezes when playing/ripping/accesing an audio CD in the drive then it is a compatibility problem between the drive and AMD (my computer HW). Hard to do anything about this. It is the exactly same issue like here: http://social.answers.microsoft.com/Forums/en-US/w7music/thread/cc1ef2a0-3bf9-403c-8902-030ba2a41d50 Even worse, windows doesn't start up at all when an audio CD is inserted in the drive. |
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Thanks to Pavle's suggestion the problem is finally resolved by disabling DMA for IDE having SATA in IDE mode. So now i can repro the original issue and will look into it. |
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Fixed in build 1302. Should be merged into 3.2.1 later. |
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Merged to build 1295. |
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Verified 3.2.1.1296. |
