View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0013922||MediaMonkey for Android||Synchronization||public||2017-01-18 20:45||2017-01-20 00:29|
|Target Version||1.3.0||Fixed in Version||1.3.0|
|Summary||0013922: Tracks faill to sync after upgrading from 1.2 to 1.3.664 (regression)|
|Description||As described by numerous users, upgrading to 1.3.664 and then syncing results in many tracks failing to sync.|
Note that in the tests described there are 3 modes of failure:
1) MMA indicates that tracks failed to save, and the synced Playlists appear on the device but are missing some tracks (from the Playlist and from the device)
2) MMA indicates that tracks failed to save but the playlist tracks are on the device with missing artwork and ratings
3) MMA indicates that tracks failed to sync and the synced Artist appears in MMA but no tracks are contained within that Artist entry.
The fix to this should should ideally resolve the problems that testers of 664 are having--i.e. they shouldn't have to delete all content from their devices--resyncing with 665 should solve the problems.
|Steps To Reproduce||1 Install MMA 1.20 / MMW 4.14.1813|
2 Add several tracks to the auto sync list with auto-conversion rules enabled
3 Wi-fi Sync
4 Modify rating in MMA
5 Wi-fi Sync
--> Ratings updated correctly
6 Install MMA 1.3.664
7 Add a playlist 'Grad Party'(tested with a nested playlist) to the sync list
--> 24 tracks fail to sync -- MMA indicates 'Failed to save' (e.g. Secret Agent Man, Green Onions, etc.)
Debug log: 3WFB86UQEJ
MMW debug log attached as well.
Note: tested on Nexus 5x running Android 7.1.1 (internal memory)
Notes re. sync settings:
1) The initially synced playlists are:
- 1 Nested static playlist: Party Playlists > Party Background
- 1 Static playlist: New Downloads
Both contain a mix of tracks in different formats, some of which match the auto-conversion criteria
2) The auto-conversion criteria are set to defaults + the rule for auto-conversion of any track > 192kbps is enabled
3) 'Delete unselected content copies' is enabled
Note: based on user reports, the issue was introduced in 664
|Tags||No tags attached.|
|Fixed in build||665|
Tracks fail to sync.zip (287,152 bytes)
Upon further testing, I see that all of the tracks that failed to sync we're undergoing auto-conversion. If I add another step:
9 Sync again
--> Same error
This made me wonder whether the bug is the same as 0013837
[EDIT] It's different than 0013837 since that issue is caused by MM5 (server side) and rebooting the PC/MM solves the problem. This issue isn't solved by rebooting the PC.
10 Upgrade MMW to 18.104.22.1684
11 Wi-fi sync
--> 26 tracks fail to sync again
MMA log: DHLP6M8MQF
I tried another test on another device--Huewei Honor 5x running Marshmallow (CM13) this time syncing to external memory:
1 Sync 2 playlists between MMA 22.214.171.1243 and MMW 126.96.36.1994
2 Update MMA to 188.8.131.524
3 Add 1 playlist 'Mexican night' to the sync list
--> MM indicated that tracks failed to sync
4 Go to the playlists node
--> The 'Mexican night' tracks / playlist _did_ sync, however, it synced incorrectly--although the tracks seem to be their, artwork and ratings are missing.
Debug log: 6HU8SR9LHW
5 Attempt to sync again
--> The 'Mexican night' tracks / playlist 'sync' again even though they're already on the device (in a strange state as described above).
6 Add Artist > Abba to the sync list and sync
--> The tracks fail to sync, although MMA creates nodes for Artist > Abba that contain no tracks.
I tested on another device--Huawei Y6 Running Android 5.0, sync to external:
1 Sync 2 playlists with MMA 184.108.40.2064 (auto-conversion enabled as in previous tests) vs MMW 220.127.116.114
2 Update to MMA 18.104.22.1684
3 Add an Artist 'ABBA' to the sync list and sync
--> Sync error: failed to save 12 tracks
--> As with the Honor 5x, the tracks fail to sync, although MMA creates nodes for Artist > Abba that contain no tracks.
Debug log YUL7GW39ZH
Fixed in build 665
It is regression caused by 0013646 . It occurs when track has no album and it is updated.
||Verified 665 on all three devices.|