View Issue Details

IDProjectCategoryView StatusLast Update
0007249MMW v4Synchronizationpublic2011-07-18 23:38
ReporterLudek Assigned To 
PriorityurgentSeverityminorReproducibilityalways
Status closedResolutionfixed 
Product Version4.0 
Target Version4.0Fixed in Version4.0 
Summary0007249: Samsung Galaxy device is recognized as two devices with same drive letter
DescriptionSome Android phones like Samsung Galaxy has both internal memory and SD memory card so they are presented as two drives in Windows explorer with two different drive letters, but MediaMonkey recognizes them with same single drive letter.
Additional Informationhttp://www.mediamonkey.com/forum/viewtopic.php?f=6&t=55136&p=284986#p284986
TagsNo tags attached.
Fixed in build1354

Activities

Ludek

2011-01-27 16:32

developer   ~0022660

Problem is that both the drives have same USBID = USB\VID_04E8&PID_681C&MI_02\1000ABF740DC_02
and thus MM thinks that it is the same drive while searching for its drive letter.

Ludek

2011-02-20 22:13

developer   ~0023250

Last edited: 2011-02-20 22:14

The user posted also MMDC files for both the drives:

Drive E <DeviceID>:
\\?\wpdbusenumroot#umb#2&37c186b&0&storage#volume#_??_usbstor#disk&ven_samsung&prod_gt-i9000&rev_0000#1000abf740dc&0##{f33fdc04-d1ac-4e8e-9a30-19bbd4b108ae}$0!USB@\\?\wpdbusenumroot#umb#2&37c186b&0&storage#volume#_??_usbstor#disk&ven_samsung&prod_gt-i9000&rev_0000#1000abf740dc&0##{f33fdc04-d1ac-4e8e-9a30-19bbd4b108ae}$0

Drive F <DeviceID>:
\\?\WpdBusEnumRoot#UMB#2&37c186b&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_SAMSUNG&PROD_GT-I9000_CARD&REV_0000#1000ABF740DC&1##{f33fdc04-d1ac-4e8e-9a30-19bbd4b108ae}$0!USB@\\?\WpdBusEnumRoot#UMB#2&37c186b&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_SAMSUNG&PROD_GT-I9000_CARD&REV_0000#1000ABF740DC&1##{f33fdc04-d1ac-4e8e-9a30-19bbd4b108ae}$0

and <DetailedUSBID> is empty for both drives.

And from the log can be seen that for both drives there is a line
Device scan found (PossDev): USB\VID_04E8&PID_681C&MI_02\1000ABF740DC_02, Inst: 6176, Drive: 4
indicating that both drives are incorrectly recognized as drive 4

jiri

2011-02-25 20:31

administrator   ~0023413

Fixed in build 1351.

jiri

2011-03-13 09:20

administrator   ~0023662

According to forum posts, it isn't resolved properly.

jiri

2011-03-13 09:27

administrator   ~0023663

Fixed in build 1354.

peke

2011-03-13 13:38

developer   ~0023667

Note in Case that we really need more info on devices that have two drive letters

users can use http://zentimo.com/download.htm to get more detailed technical info on devices.

peke

2011-07-18 23:38

developer   ~0026900

Verified 1408 Galaxy Mini