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IDProjectCategoryView StatusLast Update
0020701MMW 5Syncpublic2024-03-14 02:03
ReporterLudek Assigned To 
PriorityurgentSeveritycrashReproducibilityunable to reproduce
Status closedResolutionfixed 
Product Version5.0 
Target Version5.1Fixed in Version5.1 
Summary0020701: Possible crash 87380000 during USB sync (due to Access Denied to Temp dir)
DescriptionPeke sent me logs 87380000 from a user (remote session) with crash 87380000

Exception!! - Cannot create file "C:\Users\Eric\AppData\Local\Temp\MetadataStorages\v3\bfe85858-d476-3489-8262-d609f3569f55.0.6362fecd-37f8-4887-9d27-7609f6ba1b37\main.db.zip". The system cannot find the path specified.

TagsNo tags attached.
Fixed in build3004

Activities

Ludek

2024-03-08 18:40

developer   ~0074537

Last edited: 2024-03-08 18:41

In the log I see that the reason is "Access Denied" to the user's temp folder:

Creating folder "C:\Users\Eric\AppData\Local\Temp\Waveforms" failed: 0x5 Access is denied.

Creating folder "C:\Users\Eric\AppData\Local\Temp\MetadataStorages" failed: 0x5 Access is denied.

Ludek

2024-03-08 18:43

developer   ~0074538

Last edited: 2024-03-08 18:44

The question is how to handle such a cases, probably an error message.. with [Retry] button

I will simulate by setting MM temp to a read-only directory

Ludek

2024-03-08 22:01

developer   ~0074539

Last edited: 2024-03-08 22:10

"The directory %s cannot be created." message used to be in MM4 and was missing in MM5

=> Fixed in 3004

peke

2024-03-14 02:03

developer   ~0074646

Verified 3004/3005