View Issue Details

IDProjectCategoryView StatusLast Update
0012555MediaMonkey (current)Synchronizationpublic2015-03-30 13:27
Reporterrusty 
PriorityurgentSeveritymajorReproducibilitysometimes
Status feedbackResolutionreopened 
Product Version4.1.6 
Target Version4.1.7Fixed in Version4.1.7 
Summary0012555: Artwork / ratings lost from media on external storage on some devices ( Xperia )
DescriptionThere have been a couple of reports recently of artwork and ratings being lost for tracks stored to an SD card after the device is turned off/on or re-install.

It seems to be device specific (I can't replicate).
Additional Informationhttp://www.mediamonkey.com/forum/viewtopic.php?f=21&t=79051
http://www.mediamonkey.com/forum/viewtopic.php?f=21&t=72060&start=45#p401741
http://www.mediamonkey.com/forum/viewtopic.php?f=21&t=78961
http://www.mediamonkey.com/forum/viewtopic.php?f=26&t=79281

Possibly related:
http://www.mediamonkey.com/forum/viewtopic.php?f=21&t=72060&start=45#p399815
TagsKnowledgebase
Fixed in build1737

Relationships

related to 0012582 resolvedrusty USB Sync: ratings fail to update 
related to 0010104 closedLudek Issues with device profiles created over WiFi subsequently connected via USB 

Activities

martin

2015-02-06 14:42

developer   ~0041983

1) after the device is turned off/on - I can't replicate it.
2) after MMA is re-installed - I can replicate it, because album arts are stored in Android\data\com.ventismedia.android.mediamonkey\files\artworks
- the storage is READWRITE_LIMITED, so it's normal.

rusty

2015-02-11 18:18

administrator   ~0042011

Last edited: 2015-02-11 18:19

View 2 revisions

I believe that the problems re. failed USB sync of ratings from MMA to MMW is a different issue. See 0012582.

marek

2015-02-16 14:04

developer   ~0042058

I am able to reproduce on one device - Sony Xperia Z1 Compact. I am not able to USB sync at all. Tracks were copied to device but DB wasn't...i.e. all metadata from MMW is lost. Unfortunately I didn't have time to test it more (it was borrowed) and I don't have log from MMW.

I will have this device next week again. I will try to get some logs.

But generally it looks like the common issue with MTP again. I tried different drivers for Sony because I wasn't able to make it work with ADB. Finally I did it, but MMW started to freeze. I wasn't even able to see device details in tree...

marek

2015-03-04 07:52

developer   ~0042240

Log from another user is here: BHJ-358-41675

Ludek

2015-03-09 18:21

developer   ~0042261

Last edited: 2015-03-09 19:17

View 4 revisions

I analyzed the log from BHJ-358-41675 and there is an issue with matching device profiles in this particular case, targeted as 4.1.7

Fixed in 4.1.7.1737

rusty

2015-03-11 13:48

administrator   ~0042270

Note: I'm not sure if this also covers cases such as:
http://www.mediamonkey.com/forum/viewtopic.php?f=26&t=80163 (failed USB sync)

(there are probably other issues with Xperia Zx).

Ludek

2015-03-11 14:28

developer   ~0042272

Yes, it should cover the case

peke

2015-03-13 02:46

developer   ~0042288

Tested for regresion on LG L5 and Moto G and Nexus 7 No regressions found.

rusty

2015-03-18 17:43

administrator   ~0042306

All kinds of strange behavior on an Xperia Z3C:
http://www.mediamonkey.com/forum/viewtopic.php?f=26&t=80182