View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0011132 | MMW v4 | Synchronization | public | 2013-08-05 22:27 | 2013-10-11 15:18 |
| Reporter | rusty | Assigned To | |||
| Priority | urgent | Severity | major | Reproducibility | sometimes |
| Status | closed | Resolution | fixed | ||
| Product Version | 4.1 | ||||
| Target Version | 4.1 | Fixed in Version | 4.1 | ||
| Summary | 0011132: USB sync: Ratings can fail to sync | ||||
| Description | 1 sync autoplaylist (via USB) 2 edit ratings of 1 track from the autoplaylist on the PC 3 edit ratings of 1 track from the autoplaylist on the device 4 sync autoplaylist (via USB) --> the track edited on the device is updated on the PC, but the track edited on the PC isn't updated on the device | ||||
| Additional Information | Reported at: https://www.mediamonkey.com/forum/viewtopic.php?f=21&t=71766#p367752 | ||||
| Tags | No tags attached. | ||||
| Fixed in build | 1657 | ||||
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Based on my test it is just MMA refresh issue. i.e. playback of the track in question needs to be re-initiated so that MMA shows the updated rating after the sync. Can you confirm? If not, attach MMW's debug log, but I haven't found a problem on MMW side. |
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Playlist: Sync Test 0000486:0001600: (Let me be Your) Teddy Bear: changed to 1 stars on MMW (Get A) Grip (On Yourself): changed to 5 stars on MMA 1645 plug in device 5954 initiate USB sync --> Metadata update occurs (prior to the auto-sync confirmation dialog: - Let me be Your) Teddy Bear: is 1 star in MMW - (Get A) Grip (On Yourself): is updated 5 stars in MMW 16645 Accept confirmation dialog --> several tracks sync BUT at 0005993:0019000 when checking device ratings from within MMW, MMW shows: - Let me be Your) Teddy Bear: 1 star - (Get A) Grip (On Yourself): 2 stars! And when examining the ratings on the device: - Let me be Your) Teddy Bear: is 5 stars in MMA even after playing the track! - (Get A) Grip (On Yourself): appears as 5 stars in MMA In summary, there are 2 issues: 1) MMA fails to update the track rating 2) MMW fails to display the correct rating of a track that has been modified within MMA Debug log uploaded to ftp |
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I was able to replicate issue 2) where MMW fails to show updated rating when browsing device content via Media Tree -> <Device> subnodes => Fixed in build 1657. But I still cannot replicate original issue 1) and also by analyzing the log I haven't found a reason, because MMW correctly updated the info and uploaded it to the device. But I saw in the log that MMW failed to get the device time delta ( 0011088 ). In my case it gets the delta fine over MTP. Does your device time differ from your PC time? If yes, it would be a clue. Neverthless I saw another problem in the log, the device scan takes more than two minutes although it should take just several seconds, the reason is the same as for Peke here: 0011220 i.e. MTP freezes for two minutes in your case after plugining the device. |
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The device is 3 minutes ahead of the PC time. Is there more information that you'd need? |
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So isn't it that you changed a property of the track '(Let me be Your) Teddy Bear' in MMA less than 3 minutes before the rating change in MMW? If you sync your PC and device time, does the issue still occurs? |
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Can't replicate issue 1. Tagging as resolved in 1657, and will retest both issues with the new build. |
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Tested MMW 1658 / MMA 164: Issue 1: resolved -- MMW correctly sees the changes on the device Issue 2: still open -- MMA still fails to display the correct rating for a track that exists in both locations, but has been edited on the PC and then synced (even if I play the track and wait 10 minutes after initially observing the error). Note: timeclocks are pretty close (within a minute for both the PC and the device). |
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Note: some users are indicating that ratings are absent on the device upon an initial sync as well: http://www.mediamonkey.com/forum/viewtopic.php?f=21&t=73685 |
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What do you think by "MMA still fails to display the correct rating for a track that exists in both locations", if a track is synced from MMW to MMA then such a track exists in _both_ locations. Do you mean the tracks that were initially on the device (before first sync with MMW) and are not on sync-list? Another idea that I have is that MMA might not proceed the mmstore.db.synced uploaded by MMW after the sync and including the ratings. i.e. if the rating update fails, does the mmstore.db.synced file still exists along with mmstore.db on the device? (this shouldn't happen) You also wrote in the note 0011132:0037467 that you can't replicate the issue, so I guess that you can replicate it only sometimes? i.e. we need to find the patter, does it always appear only for some tracks? Are the tracks still on sync-list? Has been mmstore.db.synced processed? |
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By "MMA still fails to display the correct rating for a track that exists in both locations", I'm referring to the originally described bug i.e.: 1 Autosync autoplaylistA (via USB) 2 edit ratings of trackB of autoplaylistA on the PC 3 edit ratings of trackC of autoplaylistA on the device 4 Autosync autoplaylistA (via USB) --> trackB is updated in MMW on the PC, but trackC isn't updated in MMA (as verified both by looking at the device from MMW, and by examining MMA directly) This bug doesn't happen always, but it does occur most of the time. When it occurs, both mmstore.db and mmstore.db.synced files (along with storagInfo.xml and sync_finished) exist on the device. I've posted these to the ftp server in case they're of use. TrackB=(Get A) Grip (On Yourself)1 |
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Assigned to Marek to find why MMA doesn't process mmstore.db.synced in this case, I checked it and it includes all the rating changes (within the modifications table) |
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Fixed in build 168 Please test on your device, because it uses different MTP workflow. Send log in case of these issues persist. |
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Verified MMA 168 and MMW 1663 |
