View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0002113 | MMW v4 | Burning / Disc Handling | public | 2005-10-28 17:06 | 2005-10-31 20:55 |
| Reporter | rusty | Assigned To | |||
| Priority | urgent | Severity | tweak | Reproducibility | always |
| Status | resolved | Resolution | fixed | ||
| Summary | 0002113: 'Erase' CD during a burn-- workflow is confusing | ||||
| Description | In build 906, when the user accesses the erase function in the process of burning, focus shifts away from the wizard to the main panel where erase status is displayed. This causes 2 problems: 1) When the wizard re-appears, the user is unclear on whether they have to click 'Burn' or not since they've already clicked 'burn' 2) Sometimes, the wizard re-appears in back of the main panel, and the user doesn't know how to access MM functionality (i.e. the wizard is in focus, but it isn't visible) Example: a) User clicks Burn to Burn TAOFinal (2 tracks by the Beatles) b) User clicks Burn to Burn TAOA (2 tracks by Brian Wilson) --> The inserted CD/DVD cannot be written on unless it is first erased. Do you want to erase it? [[Yes]] [No] c) User Clicks Yes --> Burn dialog re-appears d) User clicks 'Burn' _again_ to burn the CD --> CD Burns, but the contents of the CD cannot be viewed in MM (the CD still appears to contain the B52's and the Beatles) --> If the user clicks <refresh> in MM, the CD contents do not update --> If the user clicks <refresh> in Windows Explorer, the CD contents do not update --> The only way to get the CD contents to update is to Eject the CD and re-insert it A possible solution is for the burn dialog to have its own entry in the taskbar. That way it's always clear that the burn task is still in progress and has not yet been completed. I'm open to other ideas though. Another possible solution (a better one, I think) is for the burn to proceed immediately after the Erase operation without user interaction (i.e. the user wouldn't have to click 'burn' again. If we take that approach, we should modify the warning dialogs as follows: The inserted CD/DVD is not empty. Do you want to erase it before burning? [[Yes]] [No] --> The inserted CD/DVD is not empty. Do you want to erase it before it is burned? [Yes] [[No]] [Try another CD] ---- The inserted CD/DVD cannot be written on unless it is first erased. Do you want to erase it? [[Yes]] [No] ---> The inserted CD/DVD cannot be written on unless it is first erased. Do you want to erase it before it is burned? [[Yes]] [No] [Try another CD] ---- Note: The [Try another CD] option seems to have been removed from 906 and I think it's useful for situations in which the user isn't sure that they want to erase the CD. Is there a reason why it was removed? | ||||
| Tags | No tags attached. | ||||
| Fixed in build | 909 | ||||
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Ok, selected the latter solution. i.e. burning is proceed immediately after the Erase operation without user interaction, the warning dialogs modified as proposed. Fixed in build 909. The [Try another CD] option is still appears in the inner cycle for multiple burning. It was missing because I created the pre-cycle before the closing of burning wizard, but I have removed the pre-cycle and the old inner multiple burning cycle remains according the solution described above. |
