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IDProjectCategoryView StatusLast Update
0016830MMW 5UPnP / DLNApublic2021-04-27 08:55
Reporterpeke Assigned To 
PriorityurgentSeverityminorReproducibilityunable to reproduce
Status closedResolutionunable to reproduce 
Target Version5.0.1 
Summary0016830: DLNA: Playback on some devices do not work
DescriptionAccording to user on same network he tries to play same file from MMW 1910 and one device works, where other device do not work.

Devices in question are Samsung BD-J5700 (one that fail to play file) https://www.samsung.com/ca/support/model/BD-J5700/ZC/ and Samsung BD-E6500 (one that plays file normally) https://www.samsung.com/ca/support/model/BD-E6500/ZC/

In Ticket user supplied Log Files from both devices here both devices tries to play same file "C:\Users\micha\Videos\TV Shows\Drama\The Prisoner (1967)\The Prisoner (1967) - S01E01 - Arrival.mp4" served as "/%5CTV%5CSeries%5CThe%20Prisoner%20(1967)%5CItemID=8525.mp4"

I asked user to supply Media Info about the file to see if BD-J5700 do not support playback.
Additional InformationTXS-875-67321
TagsNo tags attached.
Fixed in build

Activities

Ludek

2020-08-05 20:49

developer   ~0059246

In the logs I don't see much differences.

For both the devices the file was served as URI: http://10.0.0.221:20438/%5CTV%5CSeries%5CThe%20Prisoner%20(1967)%5CItemID=8525.mp4, ContentType: video/mp4, Class: object.item.videoItem, Title: S01E01 - Arrival

BD-J5700 [IP, MAC, UA]: '10.0.0.31' , '14-BB-6E-C3-FD-0A', '[BD]J5700 DLNADOC/1.50']
DB-E6500 [IP, MAC, UA]: '10.0.0.226', 'C4-73-1E-EC-AA-9D', 'SEC_HHP_[BD]Living Room/1.0 DLNADOC/1.50'

Asking more info via the ticket TXS-875-67321

Ludek

2021-04-27 08:55

developer   ~0062926

Last edited: 2021-04-27 08:55

Closing, as we have no additional info