View Issue Details

Jump to Notes
IDProjectCategoryView StatusDate SubmittedLast Update
0015850MMW 5Syncpublic2019-07-30 11:502020-08-05 00:02
ReporterLudek Assigned To 
PriorityurgentSeverityminorReproducibilityalways
Status closedResolutionfixed 
Product Version5.0 
Target Version5.0Fixed in Version5.0 
Summary0015850: GPM sync crash when GPM library is cleared totally right before the first MM5 sync
DescriptionDetails at: https://www.mediamonkey.com/forum/viewtopic.php?f=30&t=94847

Logs C49131B2 and A04C7553
TagsNo tags attached.
Fixed in build2189

Activities

Ludek

2019-07-30 11:56

developer   ~0054241

Last edited: 2019-07-30 14:43

 Based on the logs C49131B2 and A04C7553 Google returned TRANSIENT_ERROR when uploading the first file.

We should react gracefully and ask user to try the sync later.

EDIT:
There is also new log B1A2A5CA
The server suddenly returned HTTP error 502 with message "The server encountered a temporary error and could not complete your request.

Please try again in 30 seconds. <ins>That’s all we know." and MM5 did not handle this error well.

Better: we should auto-try later and only show the error after a few re-tries.

Ludek

2019-07-30 12:07

developer   ~0054242

Fixed in 2189

peke

2020-08-05 00:02

developer   ~0059235

Verified 2262

Unable to reproduce.