View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0014345 | MMW 5 | FileMonitor / Find Missing | public | 2017-08-17 06:23 | 2019-02-05 20:23 |
| Reporter | rusty | Assigned To | |||
| Priority | immediate | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Product Version | 5.0 | ||||
| Target Version | 5.0 | Fixed in Version | 5.0 | ||
| Summary | 0014345: Issues scanning network folders to the library | ||||
| Description | When attempting to add network folders to the library: 1) A windows sign-in dialog appears every-time even if access has already been granted. Attempting to sign in results in failure, and the user must press cancel to bypass the dialog and continue to use MMW (which then successfully scans the network location). 2) If attempting to add > 1 network folder to the Scan Folders list (e.g. NAS/Dir/Audiobooks and NAS/Dir/Music), only 1 folder gets added (note: I tested with 3 local folders already added--the issue might be that > 4 folders aren't supported to be added). 3) In order to add network storage, the user must first click 'Local media' in the 'Add media' dialog! This is already specced in #14272, so I suppose it's just waiting for that to be resolved? | ||||
| Additional Information | http://www.mediamonkey.com/forum/viewtopic.php?f=30&t=93694 | ||||
| Tags | No tags attached. | ||||
| Attached Files | |||||
| Fixed in build | 2151 | ||||
| related to | 0014546 | closed | petr | MMW 5 | Scanning for files has no effect (regression) |
| related to | 0013971 | feedback | rusty | MMW 5 | Improve tree structure for Network / Cloud Services |
| related to | 0010726 | closed | peke | MMW 5 | Network: No ability to access Network Shares using different credentials |
| related to | 0012365 | closed | Ludek | MMW v4 | Unexpected "The operation has been completed successfully" error message |
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item 1) i cannot reproduce with my network drive .. did it work when you sign-in in explorer (trying to open network drive) ? item 2) in current implementation it's not limited item 3) currently Network entry is right in 'Add media' dialog |
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In build 2085, 1) this still occurs for me as follows 1 In the Add network folder dialog, enter \\192.168.xxx.xxx --> a) Enter network credentials dialog appears (see attached) even though this PC already is logged into the network b) The dialog indicates 'access denied' even though access hasn't even been attempted (i.e. at this point there's just an attempt to see the folder hierarchy)! c) If the user clicks elsewhere in the UI, then the dialog gets hidden in back of MM and there's no way to get it to re-appear Issues 2) and 3) appear to be resolved. |
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I cannot reproduce item 1 (Michal tested as well with same results as me). Is it working when you log-in in exlorer and then open network folder in MM5 ? |
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Like both Petr and Michal I'm also not being able to replicate as I'm getting same results Added multiple relations to bugs risen in the past there should be a way to inject credentials on connection to UNC path. |
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Here's a video that illustrates problems 1a/b/c: https://www.screencast.com/t/KQFaTbRbHK Associated debug log is attached Once that one is resolved, I'll re-examine the others since they may be a consequence of this. |
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Is this issue just MM5 related or is same in MM4 ? Did you check access rights for MM.exe/MME.exe ? |
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I can't replicate this issue with MM4 (regular or portable). The 'security' tab for MM/MME show identical permissions to MMW. With MMW, double-clicking on //192.168.xxx.xxx expands the tree in the dialog to show all shares. With MM5, double-clicking on //192.168.xxx.xxx causes the hourglass to appear as the 'enter network credentials' dialog appears (often behind the active dialog). |
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I wonder is there any way to preserve and fill credentials within MM5 automatically like I initially thought would be good in 0010726 and detailed in #13743 |
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In build 2133, the bug occurs as previously. Just redocumentating with a bit more detail: 1) 1 In the Add network folder dialog, 'Add location' and attempt to expand the entry for (or enter) \\192.168.xxx.xxx --> a) Enter network credentials dialog appears (see attached) even though this PC already is logged into the network b) The dialog indicates 'access denied' even though access hasn't even been attempted (i.e. at this point there's just an attempt to see the folder hierarchy)! c) If the user clicks elsewhere in the UI, then the dialog gets hidden in back of MM and there's no way to get it to re-appear d) if the user enters credentials, then MM5 proceeds to scan the directory |
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As Service is run under different credentials/user MMx should be able to auto authorize itself due the lack of Frontend and no way to see credentials dialog https://www.mediamonkey.com/forum/viewtopic.php?f=20&t=92868 There should be possibility to store credentials for UNC shares that can be used to auto authorize in way something like described at 0010726 NOTE: This also apply to MMS |
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Already reported here: http://www.mediamonkey.com/forum/viewtopic.php?f=30&t=93694 In the user log I see: ConnectPath: \\NAS-PRIMOS01\music , error code: 1219 , error string: Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again Solution could be http://backupchain.com/i/how-to-fix-error-1219-multiple-connections-to-a-server-or-shared-resource-by-the-same-user i.e. Instead of using the network name of the target server, use its IP address. That way Windows will interpret the IP address as a separate entry in its network connection list and there won’t be an issue. BTW: We should probably return the error message box, it used to be there, but was removed in course of fixing 0012365 => added back in build 2050 |
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NOTE: Using \\<NAS IP>\music always worked and I have never needed to enter credentials again. I'll update 0013971 as I have found way to Log on/access Network share using different credentials. |
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I am starting to understand it, this explains both the issues experienced by Rusty and by Barry: In MM4 you cannot even expand the manually added share, i.e. you need to add "//myserver/myshare/" manually in MM4 and then you cannot expand it in case you enter just the //myserver/ part like this: https://www.dropbox.com/s/bdr23ehco0r18nw/Untitled.png?dl=0 In MM5 when you enter "//myserver/myshare/" it adds '//myserver/' node that is expandable, and then (upon expanding) goes through all the shares and requires credentials for it. In Barryr's case: \\NAS-PRIMOS01\homes \\NAS-PRIMOS01\music So I guess that the solution is either: - silently skip the subnodes (shares) where you don't have access (like home and music in your case) when listing - list only the entered share as subnode Both solutions would work |
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Fixed in build 2151. The bug was just that easy that just listing the shares unnecessarily asked credentials for each share, while the credentials are needed just when browsing the share. |
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Verified 2151 |
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Veridfied 2154. |
