View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0019786 | MMA | Synchronization | public | 2023-02-03 21:03 | 2023-05-31 01:11 |
| Reporter | rusty | Assigned To | |||
| Priority | urgent | Severity | minor | Reproducibility | always |
| Status | new | Resolution | open | ||
| Product Version | 2.0.0 | ||||
| Target Version | 2.0.1 | ||||
| Summary | 0019786: Sync report: Completed with errors / Failed to download provides no useful feedback | ||||
| Description | When a Wi-Fi Sync operation fails or fails partially, MMA provides an error message that "Completed with errors" and "Failed to download" with a list of tracks. Unfortunately, this doesn't give the user any useful information about what the problem might be. Is it possible to provide some information for each track (ideally organized by error type) e.g. Failed to convert: track1 track6 Inaccessible: track3 track7 Connection error (Network | USB): Track2 Track5 With this information, the user can then look in MMW and have an idea of how to approach the issue. | ||||
| Additional Information | Example of how it's hard to know what the problem is currently: https://www.mediamonkey.com/forum/viewtopic.php?t=104371 | ||||
| Tags | No tags attached. | ||||
| Fixed in build | |||||
| related to | 0011594 | feedback | rusty | Better error message when sync server isn't found |
| related to | 0013014 | feedback | martin | No error when tracks fail to delete |
| related to | 0019828 | closed | martin | Wi-Fi Sync: crashes at end of every sync operation (and tracks aren't playable) |
| related to | 0019902 | feedback | rusty | Sync log |
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Also reported at https://www.mediamonkey.com/forum/viewtopic.php?t=103954 (issue 8). In this case, the issue is even worse because MMA failed to notify the user that tracks failed to delete! The main concern for users is that if some aspects of the sync operation failed, they must be notified about it, otherwise they lose confidence in MMA sync. |
