View Issue Details

IDProjectCategoryView StatusLast Update
0016973MMW 5Playbackpublic2020-10-21 01:29
Reporterpeke Assigned To 
PriorityimmediateSeveritycrashReproducibilityalways
Status closedResolutionfixed 
Target Version5.0Fixed in Version5.0 
Summary0016973: Playback: MM crash on sound card settings change
DescriptionMM crash on sound card settings change where it should simple restart playback or stop playback so that user can start playback again.

Crash Log, Video of steps is supplied.
TagsNo tags attached.
Attached Files
crash info.jpg (234,375 bytes)   
crash info.jpg (234,375 bytes)   
Fixed in build2269

Activities

peke

2020-09-28 14:43

developer   ~0059715

As requested DS plugin acts same
DSPlugin behaves same.jpg (114,790 bytes)   
DSPlugin behaves same.jpg (114,790 bytes)   

michal

2020-09-28 16:14

developer   ~0059717

Reproduced by these steps:
1) disable all but one sound devices
2) start playback
3) disable the enabled device and enable it again
4) double-click next file

peke

2020-09-28 17:51

developer   ~0059719

Last edited: 2020-09-28 17:52

Note for above, to disable sound/audio devices use Device manager (Right click on Start button -> Device manager -> Sound and Video Devices -> Right click on Device -> Disable).

You can check if device is really disabled by Right click on Speaker icon in tray -> open sound settings -> related settings (on right) -> Sound Control Panel -> Playback devices Tab -> Right click on devices list and enable showing both disabled and Disconnected devices. Reason for this is that if you disable device in Device manager it should not be listed there as device manager disables device on OS Kernel level not just disabling app access to device.

peke

2020-09-28 23:20

developer   ~0059722

Another iteration case here Sound Card ID gets lost and MM crashes.

1. Set windows output to BT speakers/headphones
2. Play some music
3a. Get out of range/turn of speaker
3b. Pause music so that speaker/headphones gets into sleep mode
4. try to restart playback or play next track

michal

2020-10-08 08:29

developer   ~0059770

Fixed in build 2269. Note, that some changes in sound card settings could cause stopping playback, it is expected. But it should not crash.

peke

2020-10-09 10:38

developer   ~0059787

Verified 2269

Unable to replicate initial long standing problem, left as resolved to see if fix is stable enough and no regressions are introduces after some days of use.

peke

2020-10-21 01:29

developer   ~0059918

Re verified 2270

No regressions found after 10 days of constant use.