View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0012555 | MMW v4 | Synchronization | public | 2015-02-04 21:03 | 2015-03-30 13:27 |
| Reporter | rusty | Assigned To | |||
| Priority | urgent | Severity | major | Reproducibility | sometimes |
| Status | feedback | Resolution | reopened | ||
| Product Version | 4.1.6 | ||||
| Target Version | 4.1.7 | Fixed in Version | 4.1.7 | ||
| Summary | 0012555: Artwork / ratings lost from media on external storage on some devices ( Xperia ) | ||||
| Description | There have been a couple of reports recently of artwork and ratings being lost for tracks stored to an SD card after the device is turned off/on or re-install. It seems to be device specific (I can't replicate). | ||||
| Additional Information | http://www.mediamonkey.com/forum/viewtopic.php?f=21&t=79051 http://www.mediamonkey.com/forum/viewtopic.php?f=21&t=72060&start=45#p401741 http://www.mediamonkey.com/forum/viewtopic.php?f=21&t=78961 http://www.mediamonkey.com/forum/viewtopic.php?f=26&t=79281 Possibly related: http://www.mediamonkey.com/forum/viewtopic.php?f=21&t=72060&start=45#p399815 | ||||
| Tags | todoc-KB | ||||
| Fixed in build | 1737 | ||||
|
|
1) after the device is turned off/on - I can't replicate it. 2) after MMA is re-installed - I can replicate it, because album arts are stored in Android\data\com.ventismedia.android.mediamonkey\files\artworks - the storage is READWRITE_LIMITED, so it's normal. |
|
|
I believe that the problems re. failed USB sync of ratings from MMA to MMW is a different issue. See 0012582. |
|
|
I am able to reproduce on one device - Sony Xperia Z1 Compact. I am not able to USB sync at all. Tracks were copied to device but DB wasn't...i.e. all metadata from MMW is lost. Unfortunately I didn't have time to test it more (it was borrowed) and I don't have log from MMW. I will have this device next week again. I will try to get some logs. But generally it looks like the common issue with MTP again. I tried different drivers for Sony because I wasn't able to make it work with ADB. Finally I did it, but MMW started to freeze. I wasn't even able to see device details in tree... |
|
|
Log from another user is here: BHJ-358-41675 |
|
|
I analyzed the log from BHJ-358-41675 and there is an issue with matching device profiles in this particular case, targeted as 4.1.7 Fixed in 4.1.7.1737 |
|
|
Note: I'm not sure if this also covers cases such as: http://www.mediamonkey.com/forum/viewtopic.php?f=26&t=80163 (failed USB sync) (there are probably other issues with Xperia Zx). |
|
|
Yes, it should cover the case |
|
|
Tested for regresion on LG L5 and Moto G and Nexus 7 No regressions found. |
|
|
All kinds of strange behavior on an Xperia Z3C: http://www.mediamonkey.com/forum/viewtopic.php?f=26&t=80182 |
