0010343: Not enough Space message shown when it shouldn't - MantisBT

ID	Project	Category	View Status	Date Submitted	Last Update

0010343	MMW v4	Synchronization	public	2013-01-08 20:06	2013-01-25 03:50

Reporter	lowlander	Assigned To
Priority	urgent	Severity	major	Reproducibility	always
Status	closed	Resolution	fixed
Product Version	4.1
Target Version	4.1	Fixed in Version	4.1

Summary	0010343: Not enough Space message shown when it shouldn't
Description	There are several reports on several devices that this is shown when it shouldn't. I've also seen it on an iPod Touch 4gen.
Additional Information	http://www.mediamonkey.com/forum/viewtopic.php?f=6&t=69444 http://www.mediamonkey.com/forum/viewtopic.php?f=12&t=69145 http://www.mediamonkey.com/forum/viewtopic.php?f=12&t=69129 http://www.mediamonkey.com/forum/viewtopic.php?f=12&t=68252&p=352414#p352414 http://www.mediamonkey.com/forum/viewtopic.php?f=12&t=67485&p=351108#p351108 http://www.mediamonkey.com/forum/viewtopic.php?f=12&t=63519&p=346225#p346225 http://www.mediamonkey.com/forum/viewtopic.php?f=12&t=67439&p=346650#p346650
Tags	No tags attached.

Fixed in build	1620

lowlander 2013-01-08 21:00 developer ~0034296	I wonder if 0008542 requires the emptying of the device. It seems that after removing the videos too that sync works again.

lowlander 2013-01-09 01:07 developer ~0034303	The sync failed though in that the iPod sees no Playlists and most tracks are greyed out on the iPod. The single track iTunes sync fails on the greyed out files (but restored Playlists) and Music App is very sluggish (doesn't seem to respond at all) on the iPod [debug2.zip]

lowlander 2013-01-10 03:04 developer ~0034345	New sync asked to remove 56 files (should be 700+ files on device) and after sync lacks files on Playlists [debug3.zip]

peke 2013-01-12 01:30 developer ~0034396	I'm unable to reproduce

Ludek 2013-01-14 12:31 developer ~0034428 Last edited: 2013-01-14 12:41	I am also unable to repro, I see from the first log that at 1809 sec (after hour of syncing) the device stops responding, but I haven't seen a reason in the log, because the log is missing many debug mesages, this often happens if DbgView is started after MM start. DbgView needs to be started prior to MM and then just eventually cleared by using Ctrl+X. Also in the debug3 I see many failures, especially the device is very slow to respond, it often doesn't respond in the 30 sec timeout. I have no idea why. I will ask Petr for the submitted AV to see more.

lowlander 2013-01-15 03:19 developer ~0034439	I think the initial issue of not enough space is probably caused by files from previous syncs (prior to conversion display bug fix) being on the device. However on the latest sync (emptied with iTunes, synced one song (to reset DB) and that song also removed) resulted in both Playlists having the amount of files expected and the total files also matched what MM reported it was syncing. However nearly all files are greyed out on the device [debug4.zip].

Ludek 2013-01-15 10:15 developer ~0034444 Last edited: 2013-01-15 10:16	Thank you, based on the log I was able to found the reasons, it is a regression introduced in 4.1 (while fixing 0010242) Fixed in build 1620

lowlander 2013-01-25 03:50 developer ~0034672	Problems resolved on 1622. I did use iTunes to remove all files, sync single file, remove it prior to starting MM sync. Ran 2 successful syncs after this.