View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0012701 | MMW v4 | Synchronization | public | 2015-04-10 21:44 | 2016-12-19 16:47 |
| Reporter | Ludek | Assigned To | |||
| Priority | immediate | Severity | major | Reproducibility | random |
| Status | closed | Resolution | fixed | ||
| Product Version | 4.1.6 | ||||
| Target Version | 4.1.7 | Fixed in Version | 4.1.7 | ||
| Summary | 0012701: iOS 8.3 sync often fails (hangs) | ||||
| Description | Based on feedback here http://www.mediamonkey.com/forum/viewtopic.php?f=12&t=80503 and also based on my tests iOS8 sync often fails after upgrade to iOS 8.3 Based on my tests (iTouch 5) the first sync after MM restart is always successful, but then any (randomly 5th or 7th) sync fails and any subsequent sync fails too (unless MM is restarted). | ||||
| Additional Information | #KUH-172-32877, CTV-486-98648 | ||||
| Tags | No tags attached. | ||||
| Fixed in build | 1739 | ||||
|
|
Further testing revealed that it is realted to particular files. Right clicking a file and Send to -> iPhone always fail for some files while always work for others. It seems to be something in the file metadata that the iOS 8.3 devices don't like. |
|
|
It hangs on songs with Lyrics, it is related to issue 0012678 , starting from iOS8 lyrics are not transferred via BPLISTs, but read from tag / looked up by iOS8 itself. |
|
|
Fixed in 4.1.7.1739 |
|
|
Verified 1739 No regression on <v8 iOS devices |
|
|
User on forum reports it isn't resolved. Exception EAccessViolation in module iTunesMobileDevice.dll at 663C9 |
|
|
Waiting for feedback: http://www.mediamonkey.com/forum/viewtopic.php?f=12&t=80503&start=15#p406653 |
|
|
No regression on iOS <v8 devices Verified 1740 |
|
|
Tagging as resolved since we've decided to release this fix and since no users have reported with logs to the contrary. Should users report back with details for a bug that we can fix, we can re-open. |
|
|
The further issues experienced by some users (espacially slow sync times) are now tracked as 0012715 Closing this one... |
